Supervisor Last Mile Operations at RXO, Inc. in Port St Lucie, Florida
- Company: RXO, Inc.
- Location: Port St Lucie, Florida
- Posted: Sep 19, 2026
- Type: Full-time
- Experience: 4+ years
- Visa sponsorship available
Overview
Accelerate your career at RXO RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carrier…
Job description
- Accelerate your career at RXO
- RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.
- As the Last Mile Operations Supervisor at RXO, you will inspire your associates to achieve maximum productivity, exhibit professionalism and strive to be error free.
Responsibilities
- Lead daily last mile operations, ensuring safe, efficient, and customer-focused service delivery.
- Oversee route execution, service provider performance, and resolution of delivery issues, claims, and customer escalations.
- Manage service provider settlements, payables, deductions, and controllable expenses to support financial performance.
- Drive customer satisfaction through strong VOC results, claims management, and continuous process improvement.
- Lead, coach, and develop employees while managing staffing, scheduling, and performance.
- Ensure compliance with all safety standards, operational procedures, and company policies.
- Monitor key performance metrics and implement action plans to improve service, productivity, quality, and profitability.
- Communicate operational results, risks, and opportunities to leadership and support strategic market initiatives.
Requirements
- Operational Performance
- Route & Service Provider Management
- Financial Oversight & Settlements
- Customer Experience & Claims
- Employee Development
- Safety & Compliance
- Customer Escalations
- Reporting & Continuous Improvement
Skills
Required
- Operational Performance
- Route & Service Provider Management
- Financial Oversight & Settlements
- Customer Experience & Claims
- Employee Development
- Safety & Compliance
- Customer Escalations
- Reporting & Continuous Improvement
Benefits
- Our Benefits
- Comprehensive medical, dental, and vision plans
- 401(k) retirement plan with up to 5% company match
- Pre-tax accounts to help streamline eligible expenses
- Company-paid disability and life insurance
- Employee Assistance Program (EAP)
- Career and Leadership Development Programs
- Paid time off, company holidays, and volunteer days
About RXO, Inc.
Our values are the key to our unique culture and our ability to deliver for everyone we serve. We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.