HR Generalist / ADP Workforce Now Specialist at MRA in Brookfield, WI

Job description

• The Human Resources Generalist / ADP Workforce Now Specialist is responsible for supporting the day-to-day operations of the Human Resources department while serving as a key internal user and administrator of the ADP Workforce Now platform. This position requires strong generalist HR knowledge, payroll accuracy, compliance awareness, and extensive hands-on experience using multiple ADP Workforce Now modules.
• This role supports the full employee lifecycle, including recruiting, onboarding, payroll, time and attendance, employee records, benefits administration, ACA tracking, I-9/E-Verify compliance, training records, document management, reporting, and HR process improvement. The ideal candidate is highly detail-oriented, confidential, organized, and comfortable using ADP Workforce Now as a primary tool to manage HR, payroll, compliance, and employee data.

Responsibilities

• ADP Workforce Now / HRIS Administration
• Serve as a primary HR user and internal subject matter resource for ADP Workforce Now.
• Maintain and optimize ADP Workforce Now processes across multiple modules, including recruiting, onboarding, payroll, time and attendance, benefits, ACA compliance, Document Cloud/document management, employee records, training tracking, reporting, and I-9/employment eligibility verification.
• Ensure employee data is entered accurately and maintained consistently in ADP Workforce Now.
• Identify opportunities to streamline HR workflows and improve system efficiency.
• Generate and audit ADP reports for payroll, benefits, compliance, employee changes, turnover, training, and other HR-related needs.
• Maintain data integrity, security, and confidentiality within HRIS systems.
• Payroll and Timekeeping
• Process accurate and timely bi-weekly payroll through ADP Workforce Now.
• Enter, review, and audit payroll-related transactions, including new hires, terminations, wage adjustments, status changes, benefit deductions, garnishments, tax changes, direct deposit updates, and year-end payroll data.
• Review and audit employee timecards for accuracy.
• Monitor time and attendance records, missed punches, schedule issues, overtime, and attendance concerns.
• Assist in ensuring compliance with wage and hour requirements, child labor laws, full-time/part-time status tracking, and company policies.
• Work with managers to resolve payroll or timekeeping discrepancies prior to payroll processing.
• I-9, E-Verify, and Employment Compliance
• Administer and maintain Form I-9 documentation in compliance with federal requirements.
• Complete employment eligibility verification and E-Verify processes, as applicable.
• Monitor I-9 completion timelines and follow up on missing or incomplete documentation.
• Maintain accurate and confidential employment eligibility records.
• Assist with compliance audits related to employee records, payroll, benefits, and employment eligibility.
• Benefits Administration
• Administer employee benefit programs, including health, dental, vision, life, disability, and 401(k) plans.
• Conduct benefit orientations and assist employees with benefit enrollment questions.
• Monitor benefit eligibility waiting periods and ensure timely enrollment for eligible employees.
• Process benefit enrollments, changes, and terminations through ADP Workforce Now and/or carrier systems.
• Assist with annual open enrollment preparation, communication, employee support, and data entry.
• Respond to employee questions regarding company health and welfare benefit programs.
• Assist with COBRA administration and ensure timely and accurate processing of required information.
• ACA, Leave, and Compliance Tracking
• Support ACA tracking, reporting, and compliance through ADP Workforce Now.
• Monitor employee hours and benefit eligibility status for ACA purposes.
• Assist with annual ACA reporting and employee notices.
• Administer and track leaves of absence, including FMLA and company leave programs.
• Maintain required leave documentation and ensure related records are handled confidentially and accurately.
• Support compliance with applicable federal, state, and local employment regulations.
• Employee Records and Document Management
• Maintain accurate and up-to-date employee personnel, payroll, medical, benefit, training, I-9, and compliance files.
• Use ADP Workforce Now Document Cloud or other approved systems to manage employee documentation.
• Ensure proper document retention, organization, and confidentiality.
• Prepare employee separation forms and related documents.
• Process employee changes in ADP Workforce Now and other internal systems.
• Respond to verification of employment requests in accordance with company policy.
• Training, Safety, OSHA, and Workers’ Compensation
• Provide backup support to track and maintain employee training records and certifications.
• Provide backup support to coordinate safety and OSHA-related training programs.
• Provide backup support to maintain training files, rosters, testing records, and certification renewal schedules.
• Assist with workers’ compensation administration.
• Maintain injury records and complete First Report of Injury forms accurately and timely.
• Assist with claim reporting, investigation, documentation, and communication with carriers.
• Maintain OSHA logs and assist with annual posting and reporting requirements.
• Recruiting and Onboarding
• Manage onboarding tasks in ADP Workforce Now to ensure timely completion of required forms, policy acknowledgements, payroll information, benefit documents, and compliance requirements.
• Maintain seamless hiring operations during recruiter absences, leaves, or vacations performing the following tasks:
• Support the recruiting process through ADP Workforce Now Recruiting, including job postings, applicant tracking, candidate communication, and hiring workflow coordination.
• Coordinate pre-employment processes.
• Prepare and maintain new hire documentation and onboarding materials.
• Conduct or assist with new employee orientations.
• Employee and Management Support
• Provide HR support to employees and managers regarding policies, procedures, payroll, benefits, onboarding, and general HR questions.
• Maintain professional, timely, and confidential communication with employees, managers, vendors, and carriers.
• Support the Human Resources Manager and executive leadership with HR projects, reporting, audits, and administrative needs.
• Stay current on HR practices, employment regulations, payroll requirements, and ADP Workforce Now system updates.

Requirements

• Minimum of five years of Human Resources experience required.
• Minimum of five years of hands-on ADP Workforce Now experience strongly preferred.
• Demonstrated experience using multiple ADP Workforce Now modules, preferably including payroll, time and attendance, recruiting, onboarding, benefits, ACA, reporting, document management, and I-9/E-Verify.
• Payroll processing experience required.
• Strong understanding of HR processes, employee records, benefits administration, onboarding, and compliance tracking.
• Experience with timekeeping audits, payroll deductions, wage changes, garnishments, and employee status changes.
• Strong knowledge of Microsoft Office, including Outlook, Word, and Excel.
• Ability to maintain strict confidentiality and handle sensitive employee information appropriately.
• Strong organizational skills and ability to manage multiple deadlines.
• Excellent attention to detail and accuracy.
• Strong verbal and written communication skills.
• Because ADP Workforce Now is a critical part of this position, candidates must be able to demonstrate practical experience using the system, not simply familiarity with it. A qualified candidate should be comfortable performing tasks such as:
• Processing payroll in ADP Workforce Now.
• Entering and auditing new hires, terminations, pay changes, deductions, and benefit changes.
• Managing onboarding workflows.
• Using recruiting/applicant tracking features.
• Reviewing and correcting timecards.
• Running and interpreting ADP reports.
• Managing employee documents through ADP Document Cloud or similar document storage tools.
• Tracking ACA eligibility and compliance data.
• Supporting I-9 and employment eligibility verification processes.
• Maintaining accurate employee records across multiple ADP modules.
• Strong ADP Workforce Now technical skills.
• Strong generalist HR knowledge.
• High degree of accuracy with payroll, benefits, and employee data.
• Ability to troubleshoot HRIS, payroll, onboarding, and timekeeping issues.
• Ability to interpret policies, procedures, and technical instructions.
• Ability to interpret technical instructions, define problems, collect data, establish facts and draw valid conclusions.
• Ability to calculate payroll deductions, adjustments, benefit deductions, and related figures.
• Ability to communicate clearly and professionally with employees at all levels.
• Ability to prioritize work in a fast-paced environment.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to identify process gaps and recommend improvements.
• Associate’s or bachelor’s degree in Human Resources, Business Administration, or related field.
• HR certification, such as SHRM-CP, SHRM-SCP, PHR, or SPHR.
• Experience in a retail, grocery, hospitality, or multi-location employer environment.
• Experience with ACA tracking and reporting.
• Experience with COBRA, FMLA, OSHA, workers’ compensation, and benefit administration.
• Experience improving HRIS workflows or implementing ADP Workforce Now process improvements.

Skills

Required

• Strong generalist HR knowledge
• Payroll processing
• Timekeeping audits
• Microsoft Office (Outlook, Word, Excel)
• Attention to detail and accuracy
• Verbal and written communication