Senior Associate, Product Strategy & Operations at Habitat Health in Remote- California preferred; other locations considered.

Job description

• Habitat Health’s Product team is focused on using AI, technology, and disciplined workflow design to turn how the company works into scalable, measurable capability. We’re looking for a smart, driven person to help the team do more — someone who takes ambiguous problems off our plate and turns them into shipped, adopted, measurable results.
• This is a broad role, and deliberately so. In a given week you might map how an operational process actually works today, build a scrappy automation that saves the team hours, sit in a center watching the real workflow, pull data to settle a debate, and then own the rollout that makes a new tool actually stick. We care far more about horsepower, curiosity, and ownership than about a specific background — if you’re the kind of person who sees a manual, repetitive process and can’t help but fix it, you’ll fit here.
• You’ll work directly with product, engineering, data and functional owners across clinical, operational, enrollment, and other enterprise teams. This is a high-trust, high-exposure seat close to how the company runs.

Responsibilities

• Turning ambiguity into working systems
• Jump into whatever the product team needs most — research, analysis, process mapping, AI deployment, docs, coordination, a quick prototype — and bring structure to fast-moving, multi-stakeholder work.
• Break big fuzzy asks from stakeholders into clear, actionable plans, and keep the relevant people aligned as things move.
• Hunt down manual, repetitive, or error-prone processes and eliminate them — with off-the-shelf tools, no-code builders, light scripting, AI, or a clean spec handed to engineering.
• Use AI productivity tools (Claude, ChatGPT, and the like) as a daily default to accelerate drafting, analysis, and operational workflows.
• Work with the Product, Technical, and functional leads to build systems and reporting — templates, dashboards, checklists, simple integrations — that makes good work repeatable.
• Get results on the ground
• Travel to Habitat centers to see how the work really happens, build trust with front-line teams, and become the face of the tools and workflows we roll out.
• Support adoption end to end: onboarding, training, follow-through, and iteration until something is actually used, not just launched.
• Chase measurable outcomes — adoption, throughput, cycle time, quality, administrative burden — and let the data drive what you do next.

Requirements

• We’re optimizing for raw ability and drive over years of experience. If you can point to times you figured hard things out and got them done — in a job, a startup, a research project, a side project, or school — we want to hear from you.
• Smart, and a fast learner who gets up to speed on unfamiliar domains, tools, and systems quickly.
• A genuine love of efficiency and automation — you instinctively look for the repetitive task and the tool that could kill it.
• High ownership and strong bias toward action: as ready to write the training doc and sit with a front-line user as to design the process.
• Comfortable with ambiguity and an early-stage environment where the playbook doesn’t exist yet — you’ll help write it, improvise, and adjust as things change.
• Analytical instincts: you can define what “better” means, pull and read the data, and use it to prioritize.
• Strong written and verbal communication — able to summarize the takeaway for a leader and get into the tactical weeds with an execution team.
• Hands-on with everyday tools (spreadsheets, docs, dashboards) and eager to pick up whatever the job needs; light scripting, SQL, or no-code experience is a plus, not a requirement.
• Willingness to work in a hybrid environment with travel to Habitat Health centers as needed.
• Exposure to healthcare, value-based care, provider or payer operations, Medicare, Medicaid, PACE, or complex care delivery — or genuine curiosity about it.
• Experience driving adoption of new tools or workflows across distributed, front-line teams.
• Familiarity with Salesforce, Epic, or healthcare data (EHR, referral, or enrollment data).
• A track record of teaching yourself the tool you needed to get something done.

Skills

Required

• Smart, and a fast learner
• Comfortable with ambiguity
• Analytical instincts
• Strong written and verbal communication
• light scripting
• SQL
• no-code experience
• spreadsheets, docs, dashboards
• Salesforce
• Epic

Benefits

• The anticipated base salary range for this position is $125,000–$160,000 for candidates located in San Francisco, New York City, or Seattle, and $118,000–$137,000 for candidates located elsewhere. This position is also eligible for a target annual bonus of 10% of the base salary and may be eligible for additional incentive compensation, as applicable.
• The final compensation offered will be determined based on factors including, but not limited to, the candidate's qualifications, skills, experience, education, certifications, geographical location, and business needs.
• In addition, this position is eligible for a comprehensive benefits package, including medical, dental, and vision insurance; paid parental leave, short- and long-term disability coverage; life insurance; flexible spending accounts; a 401(k) savings plan that includes a match; paid time off; and company paid holidays.