Medical Assistant at Fox Point Recruitment LLC in Watertown, South Dakota, United States

Job description

• We are seeking a patient-focused Medical Assistant to support providers and day-to-day clinical operations in Watertown, South Dakota. This position combines hands-on patient care with administrative coordination and requires strong communication, organization, and attention to detail.
• The Medical Assistant will prepare patients for visits, obtain health information and vital signs, assist with testing and minor procedures, maintain accurate medical records, and help coordinate follow-up care. The successful candidate will be comfortable working independently while contributing to a collaborative clinical team.

Responsibilities

• Welcome patients, confirm demographic and health information, document medical histories, and identify the reason for each visit.
• Obtain and document vital signs, including blood pressure, temperature, and weight.
• Prepare patients, examination rooms, and treatment areas for scheduled visits.
• Assist providers during physical examinations, minor procedures, and other clinical services.
• Support laboratory testing and perform phlebotomy-related duties as appropriate.
• Provide instructions for specimen collection and required testing.
• Administer injections and prescribed medications under provider direction and within applicable scope-of-practice requirements.
• Monitor patients for changes or adverse reactions and promptly communicate concerns to the appropriate clinical professional.
• Maintain complete, accurate, confidential, and timely electronic medical records.
• Assist with diagnostic and procedure coding responsibilities as assigned.
• Obtain patient records and test results needed for continuity of care.
• Coordinate diagnostic testing, treatments, specialist referrals, and required pre-authorizations.
• Maintain adequate clinical supplies through inventory monitoring and ordering.
• Help ensure equipment remains functional by following maintenance procedures, troubleshooting basic issues, and reporting repair needs.
• Follow clinical policies, professional standards, safety procedures, and applicable regulatory requirements.
• Recognize potentially urgent or emergent situations and respond appropriately under the direction of a nurse or provider.
• Provide dependable support to providers and overall clinic operations while maintaining a professional, team-oriented approach.

Requirements

• High school diploma or equivalent.
• Graduate of an accredited Medical Assistant program or currently working toward program completion.
• Administrative experience, preferably within a medical office or healthcare environment.
• Strong written and verbal English communication skills.
• Ability to communicate professionally and empathetically with patients.
• Strong organizational skills with the ability to manage multiple responsibilities and work independently.
• Basic proficiency with Microsoft applications and other common workplace technology.
• Ability and willingness to learn electronic medical record systems and patient communication platforms, including text, phone, video, and email tools.
• Ability to follow verbal and written instructions accurately.
• Ability to remain attentive, learn new processes, and adapt efficiently to changing clinical situations.
• Professional demeanor and ability to work effectively as part of a healthcare team.
• Ability to perform the physical functions associated with the position, including sitting, reaching, stooping, kneeling, crouching, lifting, pushing, and pulling.
• Patient communication and customer service
• Clinical documentation and EMR proficiency
• Patient intake and vital signs
• Organization and multitasking
• Teamwork and adaptability
• Attention to patient safety and confidentiality
• Previous administrative or clinical experience in a medical office setting.
• Familiarity with electronic medical record systems.
• Previous experience supporting patient intake, phlebotomy, laboratory testing, or clinical procedures.

Skills

Required

• Organization and multitasking
• Teamwork and adaptability
• Patient intake and vital signs