Supervisor Retail Operations (Youngstown State University) at AVI Foodsystems in YOUNGSTOWN, OH

Job description

• AVI Foodsystems is looking for an energetic and optimistic team member to fill the role of Supervisor Retail Operations, Full-time at Youngstown State University in Youngstown, OH.

Responsibilities

• Effectively manage multiple retail dining locations and service teams with a hands-on approach
• Provide leadership, driving quality and efficiency in the areas of customer service, food production, menu development, product selection, quality control, sanitation, housekeeping, merchandising, marketing and promotions
• Manage inventory control, product forecasting and food and supplies ordering
• Handle cash appropriately and operate and troubleshoot the POS system as needed; train others to operate the system and learn how to navigate the POS system
• Ensure proper merchandising and marketing materials within each retail location
• Monitor operating procedures, supervise staff and provide training development as needed
• Ensure excellent customer service in each retail food location
• Comply with all AVI policies and procedures; maintain a safe and healthy environment for clients, customers and team members

Requirements

• Background inclusive of franchised quick service restaurant operations, preferably in a multi-unit capacity
• Successful team leadership experience
• Excellent customer service and communication skills, both written and verbal
• ServSafe certification preferred
• Working knowledge of Microsoft Office: Word, Excel and PowerPoint
• Knowledge of POS systems

Skills

Required

• Knowledge of POS systems

Preferred

• ServSafe certification

Benefits

• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities