Payroll Coordinator at AllianceHCM in Conroe, TX, USA

Job description

• Alliance HCM is currently hiring for a full-time Payroll Coordinator to provide our clients with exceptional customer service in the The Woodlands, TX area. This human resources position earns a competitive wage.

Responsibilities

• This full-time HR position works during the day with occasional weekend work and overtime.
• As a Payroll Coordinator, you're responsible for supporting our clients with the applicant tracking, onboarding, employee self-service, payroll, and human resources systems provided by our company. You help clients maintain their employee payroll records, time and attendance information, new hires, terminations, benefits, deductions, and support orders. Using your exceptional customer service skills, you maintain strong relationships with clients by ensuring all tasks are completed accurately and resolving any issues.
• In addition, you process full-cycle payroll from time and attendance, file feeds, and time sheets. You consistently communicate with clients either on the phone or via email while maintaining a professional demeanor. As needed, you seek out ways to increase efficiency, learn new skills, and suggest any beneficial improvements to our processes. You're quick to assist with any special projects that come your way and keep our HCM software running smoothly. You enjoy being in a position that helps people every day, which is why you thrive!

Requirements

• Team player - highly collaborative, works well with others at our technology company
• Respectful - treats others with kindness and caring
• Positive - able to contribute to high company morale while working with our HR team
• Attentive - able to show curiosity or concern about something or someone
• Customer service-oriented - has a positive, friendly disposition towards clients and customers
• If this sounds like you, keep reading!
• 5+ years of experience in full-cycle multi-state payroll processing, preferably within a multi-client or service bureau environment.
• Strong working knowledge of federal and multi-state payroll tax compliance, wage and hour laws, and garnishment processing.
• Proficiency with payroll or HCM platforms; experience processing payroll within a software-as-a-service (SaaS) environment preferred.
• Exceptional attention to detail with the ability to identify discrepancies and resolve issues efficiently under deadline pressure.
• Ability to manage a high-volume client portfolio simultaneously, balancing competing priorities without sacrificing accuracy.
• CPP (Certified Payroll Professional) or FPC (Fundamental Payroll Certification) designation.

Skills

Required

• Knowledge of wage and hour laws
• Knowledge of garnishment processing
• Exceptional attention to detail

Preferred

• Bilingual

Benefits

• In addition to competitive pay and our family-focused culture, we offer our Payroll Coordinators - Customer Service Associates the following generous perks and benefits:
• 100% paid for medical, dental, and vision insurance
• Long-term disability
• Life insurance
• 401(k) with company match
• Profit sharing
• Rewards and recognition program
• Professional development
• Team building activities
• So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon about this human resources role with our technology company!