Front Desk Agent (Part-Time) at Peregrine Hospitality in Lebanon, NH
- Company: Peregrine Hospitality
- Location: Lebanon, NH
- Posted: Sep 19, 2026
- Type: Part-Time
- Salary: $18 USD per hour
- Experience: 1+ years
Overview
Description Greet and welcome guests upon arrival, ensuring a warm and friendly first impression. Register guests into the computer system, verifying reservation details and processing payments. Handle cash and balance the cash drawer, maintaining accurate financial records.
Job description
- Description
Responsibilities
- Greet and welcome guests upon arrival, ensuring a warm and friendly first impression.
- Register guests into the computer system, verifying reservation details and processing payments.
- Handle cash and balance the cash drawer, maintaining accurate financial records.
- Provide guests with information about hotel facilities and local attractions.
- Assist guests with check-out, ensuring all services are correctly accounted for and processing various forms of payment.
- Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction.
- Maintain extensive knowledge of the hotel’s services, facilities, and the local area.
- Follow hotel policies and procedures, including safety and security standards, and continuously strive to improve operational standards.
- Participate in upselling and promoting marketing programs to enhance guest experience and hotel revenue.
- Work cohesively with the team, supporting management and collaborating professionally with co-workers.
Requirements
- Understand the mission, vision, and goals of the hotel
- Must be able to prioritize and work efficiently with limited supervision
- Requires effective communication skills, both verbal and written with the ability to upsell guests into rooms that fit their needs
- Must possess basic computer skills
- Strong attention to detail and the ability to handle multiple tasks simultaneously
- General knowledge of the city where hotel is located and its attractions
- Extensive knowledge of the hotel, its services and facilities
- Ability to handle cash and balance cash drawer required
- Strong team player, able to partner with management and other employees in a professional manner
- Education: High School diploma or GED equivalence
- Experience: 1 year of Customer Service experience preferred
- Additional: Will be required to work flexible scheduled shifts based on business needs
Skills
Required
- Must possess basic computer skills