SALES COORDINATOR at Donohoe Hospitality Services in College Park, MD

Job description

• Join Our Team at Cambria College Park Hotel!
• Working at Cambria College Park Hotel offers the opportunity to be part of a dynamic hospitality team in the heart of College Park, Maryland. Located near the University of Maryland, our hotel welcomes guests visiting for university events, business, leisure, sporting events, and conferences.
• Our convenient location provides easy access to Washington, D.C., Northern Virginia, and surrounding Maryland communities, while being close to local dining, shopping, entertainment, and the vibrant University of Maryland campus. Team members at Cambria College Park enjoy working in an energetic, diverse environment where providing exceptional guest service and creating memorable experiences are at the center of what we do.
• Position: Sales Coordinator
• Salary Range: $24.00 – $25.00 per hour
• We are seeking a highly organized and proactive Sales Coordinator to join our team. This role supports the Sales Department by managing inquiries and reservations, coordinating activities, and ensuring seamless booking execution.
• The Sales Coordinator will handle client inquiries, coordinate rooms-only groups, and maintain client relationships through effective communication and follow-up. This position requires close collaboration with internal departments to ensure smooth coordination between Sales and hotel operations.
• The ideal candidate will have strong organizational and communication skills, excellent attention to detail, and the ability to multitask in a fast-paced hotel environment. Previous experience in sales support, event coordination, or hospitality is preferred.
• In this position, you may also be required to perform Front Desk Agent duties as needed to support daily hotel operations and provide exceptional guest service.

Responsibilities

• Provide administrative support to the Sales Department as assigned.
• Serve as the primary point of contact for all rooms-only groups following sales turnover.
• Maintain hotel reader boards displaying in-house meetings and events; update daily.
• Answer telephones, take phone leads, take and refer messages, and return calls in a timely manner.
• Maintain inventory and organization of office supplies.
• Manage hotel reservations for the Sales Department as assigned by the Director of Sales & Marketing.
• Assist with communication and coordination between the Sales Department and hotel operations.
• Maintain a professional and positive relationship with clients, guests, and fellow team members.
• Adhere to all work rules, procedures, and policies established by the hotel, including those contained in the employee handbook.
• Job descriptions and responsibilities are subject to change depending on business needs.

Requirements

• Previous experience in sales, event planning, hospitality, or a related field is preferred.
• Hands-on team member who is actively involved in daily hotel operations.
• Strong organizational, multitasking, and attention-to-detail skills.
• Excellent communication and interpersonal abilities.
• Ability to work well under pressure while managing multiple priorities.
• Proactive, positive attitude with a customer-first approach.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Familiarity with Delphi and Fosse is preferred.
• High school diploma or equivalent required; post-secondary education in Hospitality, Event Management, Business, or a related field is preferred.

Skills

Preferred

• Familiarity with Delphi and Fosse

Benefits

• Donohoe Hospitality Services is pleased to offer employees a comprehensive benefits package that includes:
• Health, dental, and vision insurance
• Paid time off
• Leaves of absence
• Retirement plans
• Hotel room discounts
• Daily pay access
• And MORE!
• Through our selection of benefits and perks, we strive to provide employees with options that enhance their quality of life both in and out of work.
• Minimum 32 hours per week to qualify for benefits.
• We also offer daily pay access, allowing you to receive your earnings the same day you work, giving you greater flexibility and control over your finances.
• Join Our Team!
• If you're ready to bring your energy, organization, and hospitality skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you!
• Apply today and become an important part of the team at Cambria College Park Hotel, where every interaction is an opportunity to make a difference for our guests.