Program Manager at ARMADA, Ltd. in Philadelphia, PA, USA

Responsibilities

• The Program Manager (PM) shall assist with the development and management of comprehensive project plans, outlining tasks, timelines, and resource requirements.
• The Program Manager shall participate in cross-functional teams, fostering collaboration and ensuring team members understand their roles and responsibilities.
• The Program Manager shall identify and assess potential risks, developing mitigation strategies to minimize project impact.
• The PM shall effectively communicate project progress, issues, and milestones to stakeholders, ensuring alignment with organizational objectives.
• The PM shall assist with defining and managing project scope, ensuring deliverables meet business requirements and objectives.
• The PM shall implement quality assurance processes to monitor and evaluate project deliverables against established standards.
• The PM shall adhere to the implementation of change management strategies provided by the government to address adjustments in project scope or requirements.
• The PM shall establish and track key performance indicators (KPIs) to assess project success and identify areas for improvement.
• The PM shall ensure adherence to organizational policies, procedures, and regulations throughout the project lifecycle.
• The PM shall proactively address project issues, conflicts, and bottlenecks, working to find timely and effective solutions.
• The PM shall foster a culture of continuous improvement, identifying opportunities to enhance project management processes and methodologies.
• Other duties as assigned.

Requirements

• This position requires: Strong task management, excellent communication (written and verbal) skills, providing a high level of customer services with the ability to work independently in a fast-paced environment.
• This position requires proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook.
• Ten (10) years' experience in managing a team in information technology and serve as the overall program manager and primary interface with customers.
• Five (5) years' experience in information assurance experience.
• Minimum Certification Requirements: IAT Level III certification (CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH and CCSP).
• Bachelor's degree in computer science, information technology, communications systems management, or an equivalent technical degree from an accredited college or university, OR a Project Management Professional Certification (PMP) is acceptable in lieu of the Bachelor's degree.

Skills

Required

• Strong task management
• High level of customer service