Operations Manager at One Hour Heating & Air Conditioning in IL-Naperville-60565

Job description

• As the Operations Manager at One Hour Heating & Air Conditioning of Naperville, IL, you'll play a crucial role in overseeing our daily operations, ensuring top-notch service delivery to our valued customers. Join a dynamic team dedicated to providing exceptional heating and cooling solutions while fostering a positive work environment.

Responsibilities

• Oversee daily operations to ensure efficiency and high-quality service delivery.
• Manage scheduling, dispatching, and coordination of HVAC technicians.
• Monitor and improve operational performance metrics and KPIs.
• Develop and implement training programs for staff to enhance skills.
• Collaborate with sales and marketing teams to align operational goals.
• Handle customer inquiries and resolve any service-related issues promptly.
• Ensure compliance with safety regulations and company policies.
• Prepare and manage budgets, forecasts, and financial reports.

Requirements

• Bachelor's degree in Business Administration or related field preferred.
• Desired 10-15+ years of experience in operations management, preferably in HVAC.
• Strong leadership skills with a proven track record of team management.
• Excellent communication and interpersonal skills.
• Proficient in using operational management software and tools.
• Ability to analyze data and make informed decisions.
• Strong problem-solving skills and attention to detail.
• Valid driver's license and clean driving record.

Skills

Required

• Leadership
• Communication
• Interpersonal skills
• Problem-solving
• Attention to detail
• Data analysis

Benefits

• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Profit sharing
• Training & development
• Compensation: $55,000.00 - $65,000.00 per year