Customer Service Representative at 2 At Group in Kansas City, Missouri, United States
- Company: 2 At Group
- Location: Kansas City, Missouri, United States
- Posted: Sep 19, 2026
- Type: Full-time
Overview
We are seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience throughout each interaction. This entry-level opportunity is ideal for someone who enjoys working with people, solving customer needs, and developing stro…
Job description
- We are seeking a friendly and motivated Customer Service Representative to support customers, answer questions, and provide a positive experience throughout each interaction. This entry-level opportunity is ideal for someone who enjoys working with people, solving customer needs, and developing strong communication and relationship-building skills in a professional team environment.
Responsibilities
- Welcome customers and provide friendly, professional assistance.
- Answer questions regarding products, services, and company offerings.
- Listen carefully to customer needs and provide helpful information.
- Identify appropriate solutions based on customer questions and needs.
- Communicate product and service information clearly and confidently.
- Address routine customer concerns and requests.
- Assist with customer follow-ups and ongoing relationship-building.
- Support customer engagement and promotional initiatives.
- Maintain accurate records of customer interactions and follow-up activities.
- Communicate customer feedback and recurring questions to team members.
- Help create a welcoming and professional customer experience.
- Collaborate with colleagues to support daily service goals.
- Participate in ongoing training and professional development.
Requirements
- High school diploma or equivalent required.
- Strong verbal and interpersonal communication skills.
- Friendly, professional, and customer-focused attitude.
- Strong listening and problem-solving abilities.
- Positive attitude and willingness to learn.
- Good organizational and multitasking skills.
- Comfortable interacting with customers and the public.
- Reliable, adaptable, and self-motivated.
- Previous customer service, retail, hospitality, or sales experience is a plus but not required.
Skills
Required
- Reliable, adaptable, and self-motivated
Benefits
- Paid training
- Career advancement opportunities
- Professional development programs
- Supportive team environment
- Hands-on customer service experience
- Performance-based growth opportunities
- Employee recognition programs
- Ongoing mentorship and coaching
About 2 At Group
At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.