Solution Center Analyst at East Jordan Family Health Center in Las Vegas, NV, United States

Responsibilities

• �Responsibilities include troubleshooting and repairing service calls from internal and external end users of Station Casinos applications.� Responsibilities also include installing new systems, facilitating training and administrating accounts and devices of the systems.� Responsibilities must be performed in accordance with all Company standards, policies, and procedures. Responsible for repair and administration of our systems. Provide hardware and software support to end-users. Assist in the implementation of new systems. Support new users in logging on and using the equipment. Communicate daily needs and requirements to department Manager or Director. Help support technicians and end users in troubleshooting and problem diagnosis. Interact with Team Members in a positive and friendly manner. Other job related duties as assigned.��
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Requirements

• Responsibilities include troubleshooting and repairing service calls from internal and external end users of Station Casinos applications.
• Responsibilities also include installing new systems, facilitating training and administrating accounts and devices of the systems.
• Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
• Responsible for repair and administration of our systems.
• Provide hardware and software support to end-users.
• Assist in the implementation of new systems.
• Support new users in logging on and using the equipment.
• Communicate daily needs and requirements to department Manager or Director.
• Help support technicians and end users in troubleshooting and problem diagnosis.
• Interact with Team Members in a positive and friendly manner.
• Other job related duties as assigned.

Skills

Required

• Installing new systems
• Facilitating training
• Administering accounts and devices
• Hardware and software support