Concierge Attendant - Marriott at Careers in US-MN-Rochester
- Company: Careers
- Location: US-MN-Rochester
- Posted: Sep 18, 2026
- Type: On Call
- Salary: $16.00/hour
Overview
To act as an ambassador of the hotel by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction. Greet customers immediately with a friendly and sincere welcome.
Job description
- To act as an ambassador of the hotel by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction.
Responsibilities
- Greet customers immediately with a friendly and sincere welcome.
- Respond to inquiries with accurate information.
- Promptly answer telephone calls.
- Input guest messages into the computer.
- Retrieve guest messages and communicate the content to the guest.
- Retrieve mail, packages, and facsimiles for guest as requested.
- Arrange and confirm recreation, business, and dining activities for guests.
- Arrange for guest transportation as requested
- Register VIP guests by inputting and retrieving information from a computer system.
- Promote Corporate marketing programs.
- Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate
- Distribute printed materials.
- Field guest complaints and determine course of action to resolve the complaint.
- Provide safety deposit for guests.
- Escort VIP guests to accommodations.
- Notify guests of incoming faxes
- Operate facsimile machine to send, receive, and log incoming transmissions.
- Handle cash, make change and balance an assigned house bank.
Requirements
- To perform the job successfully, an individual should demonstrate the following competencies. Other competencies not listed may be required for specific positions. The requirements listed below are representative of the knowledge, skills, and/or abilities required.
- Strong computer skills.
- Strong customer service skills.
- Strong written and verbal communication skills.
- High School Dimploma
- Prior customer service experience required.
- Prior hospitality experience preferred.
Skills
Required
- Strong computer skills.
- Strong customer service skills.
Benefits
- Competitive starting wages
- Health, Dental, Vision and other benefits available after 60 days
- DailyPay
- 401k
- Paid Training
- Paid PTO
- Referral program
- Discounts at all Kinseth Hotel Corporation hotels and restaurants
- The compensation for this position is $16.00/hour based on qualifications and experience.