Customer Service Representative at The Wooten Company, LLC in Springfield, MO, USA
- Company: The Wooten Company, LLC
- Location: Springfield, MO, USA
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: 15.00 per hour Base + Commissions
Overview
Are you a motivated, people-oriented professional looking for a rewarding career with room to grow? We are seeking a dynamic Multifamily Leasing Agent / Customer Service Representative to join our team! If you bring a positive attitude, strong work ethic, and a passion for delivering exceptional cus…
Job description
- Are you a motivated, people-oriented professional looking for a rewarding career with room to grow? We are seeking a dynamic Multifamily Leasing Agent / Customer Service Representative to join our team! If you bring a positive attitude, strong work ethic, and a passion for delivering exceptional customer service, we offer comprehensive training and clear pathways for internal advancement.
- As Springfield's premier property management company with over 40 years of industry experience, we pride ourselves on building strong communities and fostering a supportive, team-centric work environment.
Responsibilities
- Respond effectively to inquiries and current residents.
- Utilize sales skills to demonstrate market-ready product.
- Monitor phone and office walk-in traffic at the property via guest cards and logs.
- Prepare reports and communicate with Property Manager on daily activity or ideas to promote leasing results.
- Prepare lease renewal notices.
- Perform lease administration.
- Set up and maintain lease files.
- Perform other job-related duties as required.
Requirements
- Excellent verbal and written communication skills with strong interpersonal abilities.
- Strong organizational, time-management, and multi-tasking capabilities.
- Proven ability to follow detailed operational procedures and follow through on task completion.
- Proficiency in computer software, including Microsoft Office (Word, Excel) and general office technology.
- Ability to quickly learn and strictly adhere to Fair Housing Laws and industry regulations.
- Prior leasing or sales experience is preferred, but not required.
Skills
Required
- Strong interpersonal abilities
- Strong organizational capabilities
- Time-management capabilities
- Multi-tasking capabilities
- Follow through on task completion
- Proficiency in general office technology
Preferred
- Prior leasing or sales experience
Benefits
- We offer competitive pay rates and a comprehensive benefits package, including:
- Paid Time Off (PTO) starting from your hire date
- Monthly commissions
- Mileage reimbursement
- Paid observed holidays
- Health Consumer Cooperative / ICHRA
- Flexible Spending Account (FSA)
- Life insurance coverage
- Dental and Vision insurance
- Optional supplemental insurance
- Optional 401(k) retirement plan