Customer Service Representative at Iconic Kitchen & Bath in Fenton, MO, USA

Job description

• Step into a role where your organizational skills, customer service talent, and drive for excellence will be recognized and rewarded at Iconic Construction, LLC. as a full-time Customer Service Representative in Fenton, MO. This is your chance to join a team that specializes in designing and building unique, personalized homes while enjoying competitive pay of $17 to $23 per hour.

Responsibilities

• As a Customer Service Representative, you will start by answering the main office line, setting the tone for the day with outstanding customer support. You will coordinate closely with Estimators, Project Managers, and Foremen, capturing important information and entering it into Contractor Foreman Projects. You will be managing and crafting schedules, keeping sub-contractors in the loop, and updating all stakeholders on project progress. Your day will unfold with organizing vital project data, handling financial tasks, and ensuring projects move forward smoothly. Through every interaction, you will be the key link between clients and teams, helping to exceed expectations and drive project success.

Requirements

• Tech-savvy with experience using Microsoft Office, Contractor Foreman, and OneDrive
• Experience in reporting, data entry, and customer service
• Typing speed of 60 WPM or more
• Exceptional attention to detail and organizational skills
• Patient, people-oriented, highly ambitious, and outgoing
• Effective communication skills

Skills

Required

• Typing speed of 60 WPM or more
• Effective communication skills

Benefits

• Company-matched IRA contributions
• Comprehensive health, dental, and vision insurance
• Paid holidays
• Positive, collaborative environment
• You will enjoy a consistent Monday through Friday schedule, working from 8:00 AM to 4:30 PM. Each workday brings new opportunities to connect with clients and support the team, all while maintaining a healthy work-life balance.