International Operations Specialist at The PCA Companies in Ronkonkoma, NY

Job description

• Are you someone who thrives in a fast-paced, global environment? Do you love keeping things organized, solving problems, and supporting a team that’s growing the reach of beauty brands around the world? We’re looking for a driven, detail-savvy International Operations Specialist to join our team!
• In this role, you'll be the right hand to our International Operations Manager—keeping day-to-day tasks running smoothly, supporting our International Sales Managers, and ensuring we deliver excellent service to clients worldwide. You'll wear many hats—from handling order and inventory coordination to refining operational workflows and client onboarding—all while playing a key role in our global success story.

Responsibilities

• Client Onboarding & Account Support
• Manage end-to-end onboarding for new international clients—accurate, timely, and smooth.
• Own item setup and supplier documentation.
• Be the go-to contact for client updates and account support.
• Inventory & Order Management
• Oversee inventory levels and replenishment for our European and UK subsidiaries.
• Track orders, troubleshoot delays, and ensure on-time, accurate deliveries.
• Retailer & Pricing Coordination
• Assist with retail pricing strategies and keep pricing data current and accurate.
• Work with retail partners to address discrepancies and maintain alignment.
• Sales Team Support
• Equip International Sales Managers with real-time data: price lists, inventory reports, order status, and more.
• Support special projects, reporting, and interdepartmental communications.
• Operations & Admin
• Take charge of essential admin tasks like reporting, data entry, and document prep.
• Keep internal operations smooth and communication flowing between teams.
• Process Improvements
• Spot gaps, suggest smart fixes, and help optimize the way we work.

Requirements

• Excellent organizational skills and laser-sharp attention to detail.
• Strong communication skills—both written and verbal.
• Tech-savvy with Microsoft Office, especially Excel and Outlook.
• Comfortable multitasking and managing priorities independently.
• Experience supporting international teams or clients.
• Knowledge of retailer operations, pricing setups, and order processing.
• Familiarity with inventory or supply chain systems.
• A high school diploma is required; bachelor’s degree preferred.

Skills

Required

• Excellent organizational skills
• Attention to detail
• Strong written and verbal communication
• Multitasking
• Independent prioritization

Benefits

• • Phenomenal discounts on products within the beauty industry and beyond
• • Medical, Dental, and Vision, along with supplemental benefits available after 60 days
• • 401 (k) available after 1 year of service with up to a 4% match
• • 12 days PTO and 6 Paid Holidays
• • Salary is commensurate with experience, $22 - $27 per hour