Relationship Manager-LAP-Loan Against Property-Sales at Hellenic Canadian Board of Trade in Chandigarh, India

Job description

• As a Relationship Manager in the LAP Sales department, you will play a crucial role in driving the bank's LAP business. Your primary focus will be on acquiring new customers, cross-selling bank products, and ensuring customer satisfaction. You will be expected to work closely with the bank's relationship teams to deliver an exceptional customer experience.

Responsibilities

• Build and maintain strong relationships with customers to understand their financial needs and goals.
• Achieve and exceed sales targets for LAP products.
• Cross-sell other bank products and services to existing customers.
• Provide excellent customer service and ensure a positive customer experience.
• Stay updated on market trends and competitor offerings to offer tailored solutions.
• Collaborate with internal teams to streamline the loan application process.
• Conduct thorough financial assessments of customers' loan applications.
• Maintain accurate records and documentation for all loan transactions.
• Ensure compliance with all relevant regulations and policies.
• Attend training sessions and workshops to enhance professional skills.

Requirements

• Bachelor's degree in Business, Finance, or a related field.
• Minimum 2 years of experience in sales or relationship management, preferably in the banking industry.
• Strong communication and interpersonal skills.
• Ability to build rapport and establish trust with customers.
• Excellent customer service orientation.
• Proficiency in using MS Office and CRM software.
• Analytical skills to interpret financial data and market trends.
• Self-motivated and results-driven approach.
• Strong work ethic and attention to detail.
• Willingness to travel for business purposes.

Skills

Required

• Excellent customer service orientation