Senior Clinical Data Analyst at InnovAge in US-CO-Denver

Responsibilities

• The Senior Clinical Data Analyst supports the Director of Quality as the resource for data collection and analytics related to key functions of the organization, including but not limited to: clinical outcomes, health care service utilization and customer satisfaction. The analyses created will support regulatory reporting as well as support the creation of data-driven interventions and assessment for performance improvement activities throughout the enterprise.
• Physical attendance at an InnovAge facility and/or an InnovAge participant home is essential to performing the job duties.
• Functional Category: Data Analytics and Reporting
• Estimated Percent of time Spent – 65%
• • Serves as the Senior Data Clinical Analyst for the Quality Department, leading enterprise-wide ongoing and ad-hoc data projects on behalf of Director of Quality.
• • Synthesizes several data sources to report quality and performance metrics in an accurate and timely manner to appropriate regulatory agencies and organizational senior leadership. Data sources include, but are not limited to: claims data, service utilization reporting, electronic medical records data, enrollment data and reported incidents and grievances.
• • Develops and executes data analyses to support clinical quality improvement, care management, utilization management in collaboration with clinical leadership
• • Possesses a strong working knowledge and experience with nationally-recognized health care quality metrics and benchmarking strategies
• • Performs concurrent review and retrospective in-depth analysis of patient records and claims data for purposes of identifying quality improvement opportunities.
• • Develops and maintains a data repository, serving as a “source of truth” for organization-wide measures of quality. Improves the validity and effectiveness of the data repository over time.
• • Develops, maintains and improves a key performance indicators (KPI) data dashboard for use by senior management to track and trend organization-wide performance.
• • Manages external contractors, such as HEDIS abstractors and CAHPS survey organizations to ensure data collection methodology is aligned with nationally-recognized quality standards.
• • Ensures that all regulatory data reporting is submitted accurately and on time.
• Estimated Percent of time Spent – 35%
• • Generates data analyses and reports for presentation to select audiences; including company senior leadership, Board members, clinicians and the general public. Possesses strong presentation skills; presenting results orally, in writing and visually for review by both subject matter experts as well as lay people.
• • Serves as the organization-wide content expert across all lines of business, for measurement and analysis methods and imparts knowledge of methods for data collection, implications for research and opportunities for data-driven improvements to senior leaders and quality staff. Continually expands & updates this knowledge.
• • Interacts frequently with leadership and quality personnel, including Infection Control, Risk Management, Compliance, Home Care, etc. Facilitates discussions with these stakeholders of existing data, reports, and analyses while assessing unmet needs and potential enhancements. Advises on trends and helps coordinate project teams to improve processes.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Education
• • Bachelor’s degree in research, statistics, health administration, or a related field from an accredited college/university.
• Licensure, Certification, Registration or Designation
• • Requires state issued driver’s license, personal transportation, good driving record and auto insurance as required by law.
• • Minimum of three years of experience with data analysis.
• • Working knowledge of healthcare industry measures of customer satisfaction, clinical performance, and financial measures, including CAHPS, HEDIS, and other common health care metrics.
• • Minimum of 3 years of working experience with nationally recognized health care metrics and performance measurement strategies.
• • Minimum of 3 years experience with generating and ensuring accurate and easily understood data analyses and presenting results orally, in writing and in graphs for review by both subject matter experts as well as lay people.
• • Experience with obtaining and manipulating health care claims data, clinical values data, enrollment data and survey data.
• Computer Skills
• • Mastery of desktop applications, including MS Office (Word, Excel and PowerPoint)
• • Advanced skills using Excel, Access, SQL and other databases. Skills required include, but are not limited to : construction and use of pivot tables, use of advanced formulas and use of VBA and Macros
• • Experience with other statistical analysis programs, such as Minitab, SPSS, SAS, MS Access and/or QI Macros
• • Must be able to quickly learn specific software and new applications.
• Mathematical/Financial Skills
• • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• • Able to analyze data and statistics and draw reasonable conclusions and compile accurate reports.
• Language Skills
• • Ability to read, analyze and interpret regulations and other documents.
• • Strong interpersonal skills and ability to effectively and tactfully present information to, and communicate with, co-workers, employees, and others.
• • Possess exceptional English written and verbal communication skills, including accurate grammar and business correspondence knowledge.
• • Ability to read and write memos, reports, and correspondence that conform to prescribed style and format.
• Reasoning Ability
• • Ability to define problems, collects data, establish facts, and draw valid conclusions.
• • Able to establish and maintain cooperative and positive working relationships.
• • Organized, detail-oriented, diplomatic, proactive, self-motivated, dependable, and driven by excellence.
• • Even-tempered and able to balance multiple tasks in accordance with changing deadlines and priorities in a fast-paced environment.
• • Ability to work sensitively and effectively with individuals of diverse ethnic and cultural backgrounds.
• Education
• • Master’s degree in related field

Skills

Required

• Strong interpersonal skills
• Effective and tactful communication
• MS Office (Word, Excel, PowerPoint)
• Excel
• Access
• SQL
• VBA and Macros
• Minitab
• SPSS
• SAS
• QI Macros

Benefits

• Benefits
• The pay offered for the position will take into consideration the candidate’s geographic region, job-related knowledge, skills, experience, and internal equity, among other factors. InnovAge offers a comprehensive benefit package which includes medical, dental and vision insurance, short and long-term disability, life insurance and add, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company paid holidays.
• $77,400 - $96,800