Personal Banker-Inbound-Branch Banking-Service at Hellenic Canadian Board of Trade in Nagpur, Maharashtra, India

Job description

• We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities

• Manage cash and non-cash transactions efficiently and accurately.
• Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
• Provide general banking information and resolve customer queries promptly.
• Maintain high standards of speed and accuracy in all transactional processes.
• Identify and promote cross-selling opportunities for other banking products and services.
• Ensure a positive and professional customer experience to foster loyalty and referrals.
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Requirements

• Handling day-to-day cash and non-cash transactions
• Managing customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing
• Providing general banking information and resolving customer queries
• Maintaining high standards of speed and accuracy in transactional processes
• Identifying and promoting cross-selling opportunities for other banking products and services
• Ensuring a positive and professional customer experience

Skills

Required

• Detail-oriented
• Customer-focused
• Strong sense of responsibility
• Excellent communication skills
• Keen eye for detail
• Operational accuracy and efficiency