Account Manager at Fairway Staffing Solutions in Fullerton, CA, USA

Job description

• The Aerospace Sales Coordinator is responsible for supporting the sales team by sourcing customer RFQs, preparing competitive quotations, coordinating with internal departments, and ensuring timely responses to customer inquiries. This role requires strong organizational skills, aerospace industry knowledge, and the ability to work in a fast-paced, cross-functional environment.

Responsibilities

• Receive and coordinate daily assignments from the Sales Manager, including customer RFQs and follow-up requests
• Source RFQ line items using company resources such as database history, ILS, PartsBase, and other industry tools
• Collaborate with Procurement, Expeditors, and Sales Coordinators to ensure timely quote preparation and order fulfillment
• Generate and submit accurate customer quotations using the company's ERP system by the end of each business day
• Resolve issues related to rejected items, stock shortages, lead times, pricing, and customer order requirements
• Communicate with vendors and customers regarding product availability and order status
• Maintain accurate sales records and customer information within company systems
• Assist in achieving departmental sales goals and customer satisfaction objectives
• Serve as the department lead in the absence of the Sales Manager
• Support continuous process improvements and team collaboration

Requirements

• Bachelor's degree in Business or a related field or 3–4 years of sales experience in the aerospace industry
• Previous experience in aerospace brokering, MRO (Maintenance, Repair & Overhaul), or aerospace trading preferred
• Proficient in Microsoft Excel and ERP software
• Strong verbal and written communication skills
• Ability to work effectively in a cross-functional team environment
• Basic math skills, including percentages, margins, and markups
• Strong organizational, problem-solving, and customer service skills
• Ability to manage multiple priorities in a fast-paced environment

Skills

Required

• Microsoft Excel
• ERP software
• ILS
• PartsBase

Benefits

• Competitive compensation package (base salary plus performance bonus)
• Career growth and advancement opportunities
• High-performing, collaborative team environment
• Onsite employee gym and recreation area
• Onsite micro market
• Health, dental, vision, and life insurance
• 401(k) with company matching
• Paid time off, paid sick leave, and paid company holidays