Funeral Service Crew at hcnq in Washington, Tyne and Wear, United Kingdom

Job description

• Funeral Service Crew
• £13.24 per hour plus benefits
• Part time 18.75 hours per week, Monday-Sunday 8am - 8pm with 20% expected overtime and participation in call rota, 1 night per week 5pm-8pm and 1 full weekend Saturday and Sunday 8am-8pm
• Hartlepool, TS25 1TY
• You can apply for this job on your mobile in a few simple steps – no CV required.
• You’ll need a full manual UK driver’s licence for this job.
• Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties – the amount of contact will differ dependant on role applied for.
• Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.
• Please carefully consider your comfort levels with these responsibilities before applying.
• Help families say the perfect goodbye to loved ones as part of our funeral service crew.
• You don’t need any previous experience in the funeral industry as we provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.
• At the Co-op, you’ll be part of something meaningful. Join us today.

Responsibilities

• • collect the deceased from a range of locations and scenarios in a professional and empathetic manner
• • bear coffins on the day of the funeral and drive funeral vehicles
• • maintain the cleanliness of equipment and facilities, including vehicles
• • prepare coffins and engrave name plates
• • prepare the deceased in our care for viewings and the funeral
• • maintain client management applications daily, inputting detailed and timely information to keep records consistently updated
• • safely lift, carry and move coffins following safe techniques, using handling aids and equipment and following health and safety guidance to prevent injuries

Requirements

• • a full UK manual driving licence
• • the ability to perform the physical aspects of the role (such as manual lifting). Appropriate training and equipment to ensure safe working practices will be provided.
• • good IT skills, with the confidence to use a range of technology devices (e.g computers, tablets, smartphones, printers and scanners) and the ability to learn and effectively use new applications and systems.
• • the ability to react calmly and compassionately in emotional circumstances, with a sensitive and empathetic approach to customer service
• • strong attention to detail and accuracy, making sure regulatory policies and processes are always adhered to

Skills

Required

• Full UK manual driving licence
• Physical ability for manual lifting
• Good IT skills
• Strong attention to detail and accuracy

Benefits

• At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:
• • 30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services
• • 23 days holidays (pro rata, rising with service)
• • a pension with up to 10% employer contributions
• • access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
• • access to virtual GP and free eye tests
• • endless career development opportunities including apprenticeships
• • friendly, supportive team and the knowledge that you make a huge difference to your community
• • access to Stream - a money management app that gives you access to a percentage of your pay as you earn it.