Senior Program Manager at Bosch Building Technologies North America in Los Angeles, CA

Job description

• As a Senior Program Manager Bosch Building Technologies North America, you will have the autonomy to build, mold, and innovate while leveraging industry’s best practices. By working with the leading, proven, and most reliable technologies partner on the market, you will be positioned to provide leadership, project management and technical expertise that supports business development activities for our Enterprise client across North America.
• As Senior Program Manager, your top priorities are to build strong, trusted relationships with our clients and internal stakeholders, and drive first-class program results. You will drive projects throughout multiple branches of the Bosch Building Technologies North America organization, and work closely with various internal stakeholders such as our Engineering, Sales, PMO, and Technician Teams, as well as Subcontractors and Vendors. You will scope, cost, plan and deliver highly complex integrated security systems, and structured cabling infrastructure, while continuing to develop business through alignment with strategic client goals and objectives.

Responsibilities

• Serve as the Business Manager for the assigned portfolio, overseeing program management activities and ensuring financial and operational performance.
• Act as the primary liaison between Bosch Building Technologies, ownership stakeholders, trades, and the installation team at both the program and project levels.
• Ensure adherence to Enterprise processes and standards, delivering consistent client experience.
• Provide direct project management support for select projects as directed by leadership.
• Participate in bid reviews, ensuring estimates are aligned with organization goals and client needs.
• Supervise, mentor, and provide training opportunities for project teams to build skills and improve performance.
• Support estimators, engineers, and other teams as needed, contributing to knowledge sharing across the organization.
• Maintain professionalism in all communications with clients, partners, and stakeholders, ensuring customer satisfaction.
• Build and sustain relationships with end users, Enterprise leadership, and contractors to expand Bosch Building Technologies ’s presence and client base.
• Oversee and support estimating and bid administration to secure profitable contracts
• Deliver projects on time, within scope, quality standards, and budget constraints.
• Provide accurate financial reporting, including cost/revenue forecasting, accruals, billing, and working capital management.
• Drive continuous business development aligned with client goals.
• Develop and manage project schedules, resource plans, procurement, commissioning, and risk mitigation strategies.
• Deploy best practices and standard processes to control costs, improve productivity, and enhance client outcomes.
• Manage project communications, both internal and external, ensuring alignment and transparency.
• Act as the Bosch Building Technologies representative and customer advocate, maintaining client satisfaction and resolving issues promptly.
• Collaborate with operations teams across branches and regions to ensure successful program delivery.
• Proactively assess and mitigate project risks.
• Achieve annual business development targets for the program.
• Pursue training and continually increase competency with sub-disciplines needed to design and coordinate program deliverables (Cabling, AV, Security, Networking, DAS, etc.)
• Continually improve competencies with all software and programs used including (but not limited to) Dynamics 365, MS Office Suite (Word, Excel, Outlook) MS Teams, MS Projects, etc.
• Self-manage and self-direct the duties of this position to the upmost standards of quality, professionalism, and excellence
• Possess and develop superior communication skills, as well as various other “soft skills” such as approachability, emotional maturity, listening skills, adaptability, and interpersonal skills
• Perform other tasks as required.
• In accordance with applicable Company policies/procedures and Federal/State laws, will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

• Resilience: Ability to maintain composure and adapt swiftly amidst uncertainty and rapid changes.
• Strategic Agility: Capacity to analyze situations critically and make prompt, well-informed decisions, considering diverse scenarios and potential outcomes.
• Entrepreneurial Mindset: Willingness to take calculated risks and explore innovative solutions to drive growth and capitalize on opportunities.
• Collaborative Leadership: Skill in fostering collaboration and teamwork across diverse stakeholders and departments to achieve common objectives.
• Resourcefulness: Ability to effectively leverage available resources, networks, and expertise to address challenges and capitalize on synergies.
• Attention to Detail: Capability to manage intricate details and nuances, ensuring thorough planning and execution of strategic initiatives.
• Emotional Intelligence: Aptitude in understanding and managing emotions to navigate sensitive situations, negotiate effectively, and build strong relationships.
• Adaptability: Willingness and ability to adjust strategies and approaches in response to evolving market dynamics, regulatory requirements, or unexpected developments.
• Clear Communication: Strong communication skills to articulate complex ideas, influence stakeholders, and navigate challenging conversations.
• Ethical Integrity: Commitment to upholding high ethical standards and integrity, ensuring transparency and compliance with regulations and corporate governance principles.
• 10+ years of experience as a Project or Program Manager in integrated security, low voltage, or a related industry
• Experience delivering projects utilizing open-platform security solutions with integrated access control, intrusion and video management systems
• Experience in project planning, risk management, cost management and schedule management, and methods of analyzing and reporting project performance on financial and other KPI’s
• Adaptability and flexibility including the ability to manage deadline pressure, ambiguity, and change
• Negotiating skills within a context of political sensitivity and conflicting interests
• A valid Driver’s License and ability to pass pre-employment screens
• Post-secondary education from an engineering technology program (controls and instrumentation, electronics, electrical, etc.)
• Previous experience managing multiple large projects or programs
• Project Management Professional (PMP) certification
• Previous sales, estimating, or design experience

Skills

Required

• Project management
• Program management
• Financial management
• Risk management
• Cost management
• Schedule management
• Negotiation
• Adaptability
• Flexibility
• Communication
• Leadership
• Mentoring

Preferred

• Sales experience
• Estimating experience
• Design experience

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• 401K w/ company match
• Life/AD&D/LTD
• Paid Vacation/Sick/Holidays
• Employee Assistance Program
• Pet Insurance
• Compensation: $120,000 - $180,000 (DOE)
• Working Hours: This position generally works Monday - Friday, overtime and on call when necessary
• Bosch Discounts: As an associate of Bosch, you will have access to various discount programs