Concierge at eexs in Clayton, MO, United States

Job description

• When you work at Clarendale Clayton, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!
• Clarendale Clayton is recruiting for a hospitality focused Concierge. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!
• If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!

Responsibilities

• Provide ongoing telephone coverage.
• Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately. Keep difficult situations from escalating.
• Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
• Deliver packages
• Prepare maintenance work orders as requested by residents and staff
• Heavy computer use with Microsoft
• Assist the Business Office Manager with projects/assignments.
• Other duties as needed
• Hours: Mon - Fri 8am -4:30pm - May cover some occasional weekends as needed

Requirements

• Multi line phone experience
• Must demonstrate excellent telephone communication skills
• Must be comfortable with Microsoft Word, heavy Calendar bookings, and email
• Must be able to navigate with Excel.
• Previous logistics is a huge plus
• Previous work in a senior living community a plus
• High school diploma or general education degree (GED) required

Skills

Required

• Multi line phone experience
• Excellent telephone communication skills
• Microsoft Word
• Calendar bookings
• Email
• Excel

Preferred

• Logistics
• Senior living community experience