Sales Coordinator at Raymond Storage Concepts, Inc. in Cincinnati, OH

Job description

• Sales Coordinator
• Blue Ash, OH | Onsite 5 Days per Week | Monday-Friday, 7:00 AM - 4:00 PM
• Pay: $24.00-$27.00 per Hour
• Compensation is based on experience, skills, and qualifications. Exceptional candidates with highly relevant experience may be considered above the posted range.
• Work Authorization
• Candidates must be authorized to work in the United States. Raymond Storage Concepts does not sponsor employment visas for this position.
• You are detail-oriented, organized, and energized by managing multiple priorities at once. You enjoy working collaboratively, building relationships, and finding solutions that create positive outcomes for customers and teammates alike.

Responsibilities

• As our Sales Coordinator, you'll be the hub that connects customers, sales representatives, vendors, and internal teams to ensure every order is handled accurately and efficiently.
• Manage and coordinate all phases of the sales order process from order receipt through product delivery.
• Support assigned Sales Representatives by providing exceptional administrative and operational support.
• Process purchase orders, customer invoices, transportation arrangements, installation scheduling, and final order costing.
• Calculate gross profit and support commission reporting activities.
• Serve as a liaison between Sales, Operations, Accounting, Service, Purchasing, and other departments.
• Ensure accurate order entry and maintain proactive communication with customers throughout the order lifecycle.
• Partner with the Accounting team to resolve billing and receivable issues while delivering outstanding customer service.
• Identify and resolve order-related issues quickly and professionally.
• Support additional projects and initiatives as assigned.

Requirements

• Experience in a Sales Coordinator, Sales Support, Customer Service, Administrative Support, or similar role.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational and time management skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Strong customer service mindset and ability to work effectively across teams.
• Experience working with CRM and/or ERP systems.
• Experience supporting a field sales team or coordinating customer orders and quotations.
• Previous experience in logistics, supply chain, transportation, shipping, or order fulfillment environments is highly valued, with an understanding of coordinating deliveries, managing timelines, and ensuring customer satisfaction.
• Associate's or Bachelor's degree in Business, Marketing, or a related field.

Skills

Required

• Detail-oriented
• Organized
• Collaborative
• Customer-focused
• Strong communication skills
• Time management
• Multitasking
• Microsoft Office (Excel, Outlook, Word)
• CRM systems (preferred)
• ERP systems (preferred)

Benefits

• Comprehensive medical, dental, and vision coverage
• Company-paid short-term disability insurance
• Life and disability insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Volunteer Time Off
• Employee Discount Program
• Employee Referral Bonus Program
• Fun, collaborative, and team-oriented culture
• Stable company with strong growth and advancement opportunities