Operations Associate at The PCA Companies in Melville, NY

Job description

• We’re looking for a sharp, resourceful Operations Associate who’s ready to roll up their sleeves and make things happen. If you thrive on organization, communication, and making sure the details are handled—this role could be your perfect fit. You’ll be at the heart of our daily operations, ensuring smooth communication between internal teams, supporting our sales and warehouse teams, and helping us refine and improve how we do business.
• This is not just another desk job—it’s a fast-paced, hands-on opportunity where your ideas will be heard, your contributions will matter, and your ability to juggle and prioritize will shine.
• This is an in-person position based in Melville, NY.
• Working hours are 9:00 AM - 6:00 PM, Monday - Friday.

Responsibilities

• Keep operations running smoothly by supporting inventory, order management, and internal communications
• Collaborate with sales and warehouse teams to ensure orders are processed, packed, and delivered on time
• Own your accounts—monitor timelines, solve problems, and follow up to meet deadlines
• Respond to client emails with professionalism and attention to detail
• Document and improve internal procedures, contributing to our knowledge platform
• Spot inefficiencies and suggest smarter ways of working
• Stay organized, take initiative, and help drive daily success across the business

Requirements

• Strong communication skills—written, verbal, and across teams
• Detail-obsessed with a sense of urgency and a get-it-done attitude
• Confident with Microsoft Office and quick to learn new tech
• Able to work independently, stay organized, and thrive under pressure
• Reliable transportation to our Melville office
• EDI experience is a plus
• Associate or Bachelor's degree in Business (or similar) preferred

Skills

Required

• Detail-oriented
• Sense of urgency
• Proficient in Microsoft Office
• Ability to work independently
• Organizational skills
• Ability to work under pressure

Preferred

• Bilingual (English/Spanish)
• EDI experience

Benefits

• Phenomenal discounts on products in the beauty industry and beyond
• Medical, Dental, and Vision benefits, plus supplemental plans after 60 days
• 401(k) plan with up to 4% match after 1 year of service
• 12 days of PTO plus 6 Paid Holidays
• Hourly pay commensurate with experience: $18.50 – $20.00