Senior Software Development Engineer - R01571405 at Brillio in Bangalore, Karnataka, India
- Company: Brillio
- Location: Bangalore, Karnataka, India
- Posted: Sep 18, 2026
- Type: Full-time
- Experience: 4+ years
Overview
Senior Software Development Engineer Design and build reusable Agentforce agents, including topics, actions, and prompt templates, to address common industry use cases and integrate within Sales and Service Cloud workflows
Job description
- Senior Software Development Engineer
Responsibilities
- Design and build reusable Agentforce agents, including topics, actions, and prompt templates, to address common industry use cases and integrate within Sales and Service Cloud workflows
- Develop Orchestrator agents for multi-agent coordination and complex workflow handoffs across domains such as retail, BFSI, healthcare, and manufacturing
- Create headless agents for API and channel-agnostic invocation to enable integration beyond standard Salesforce UI environments
- Implement Agent-to-Agent protocol integrations to facilitate inter-agent communication across systems and vendors
- Configure Model Context Protocol (MCP) clients and servers to extend agent capabilities with external tools and data sources
- Develop Retrieval-Augmented Generation (RAG) pipelines using Salesforce Data Cloud, including Data Graphs, DLOs/DMOs, and vector search, to ensure accurate agent responses
- Package agents as reusable, configurable accelerators that are templated, parameterized, and easily adapted for diverse client demonstrations
- Build custom Apex actions, Flows, and Invocable Actions to extend agent capabilities
- Collaborate with architects and practice leads to translate industry-specific use cases into demo-ready agent solutions
- Maintain documentation, demo scripts, and setup guides to support accelerator reusability
Requirements
- Job requirements
- Experience Range: With at least 2 to 4 years of experience in Salesforce DevOps, including hands-on expertise in Sales Cloud, Service Cloud, and Agentforce development Key Responsibilities:
- Salesforce Sales Cloud (lead and opportunity management, forecasting, sales process automation)
- Salesforce Service Cloud (case management, Omni-Channel, Service Console, Knowledge)
- Agentforce development (building agents, Subagents, Actions, Prompt Builder, Agent Builder)
- Apex (triggers, asynchronous processing, component design, integrations)
- Lightning Web Components (LWC) (wire adapters, custom component development)
- Git version control
- VS Code for Salesforce development
- Data Loader for data migration and manipulation
- Salesforce DevOps tools (Copado, Flossum, Gearset, Autorabit)
- Salesforce CLI (Sfdx) for development and deployment
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Salesforce Certified Platform Developer I or II
- Salesforce Certified DevOps Engineer
- Agentforce metadata (GenAiPlannerBundle, GenAiPlugin, GenAiFunction)
- Multi-agent orchestration patterns
- Agentic frameworks (LangGraph, Google ADK, or similar)
- A2A protocol and MCP client/server roles
- Salesforce Administration (security model, flows, data model design)
- Salesforce Data Cloud features (DLOs, DMOs, Identity Resolution, Calculated Insights)
- Prompt engineering and LLM behavior tuning
Skills
Required
- Git version control
- VS Code for Salesforce development
Preferred
- Multi-agent orchestration patterns
- A2A protocol and MCP client/server roles