Account Manager - Commercial Lines at R&R Insurance Services Inc. in Waukesha, WI

Job description

• Are you an experienced insurance professional ready to elevate your career in an environment that values growth, innovation, and work-life balance? R&R Insurance Services, one of Wisconsin’s largest independent agencies, is looking for an Experienced Commercial Lines Account Manager to join our award-winning team. If you’re looking for a place that provides both professional development and a supportive, dynamic workplace, R&R could be the next great chapter in your career.
• At R&R, we don’t just fill positions—we build careers. We provide the tools, the mentorship, and the opportunities for you to take your skills to the next level. If you're ready for a workplace that feels like a community and a team that values your contributions, we want to hear from you.

Responsibilities

• As a Commercial Lines Account Manager, you will leverage your experience and work directly with clients to provide top-tier service while supporting the Commercial Lines department. In this role, you will have the opportunity to:
• Manage key client servicing tasks and ensure smooth communication, building strong relationships with clients and internal stakeholders alike
• Use your expertise in commercial insurance to assist with policy reviews, quoting, and resolving complex client needs, contributing directly to business growth
• Work alongside Sales Executives and Account Managers to streamline processes and support new business initiatives, gaining exposure to various aspects of the commercial insurance field
• Contribute to a high-performance team culture where your experience and ideas are valued, and where growth is fostered every step of the way

Requirements

• We’re looking for experienced professionals who want to take the next step in their careers. You bring:
• 3+ years of experience in an insurance service role, particularly in commercial lines, with a strong focus on client service and solutions
• An active Property & Casualty license and an advanced understanding of commercial insurance products and coverages
• A track record of delivering exceptional client service, while managing complex tasks with attention to detail
• Strong communication skills, with the ability to collaborate across teams and engage clients effectively
• A professional, proactive approach to problem-solving and client relations
• Comfort with technology and the ability to quickly learn new systems and processes

Skills

Required

• Active Property & Casualty license
• Strong communication skills

Benefits

• If you’re looking for more than just a job, R&R Insurance offers an environment where you can grow professionally while enjoying the benefits of a family-focused culture. As a member of our team, you will:
• Advance your career with ongoing training, mentorship, and professional development opportunities
• Enjoy a dynamic, collaborative work environment that encourages innovation and supports your career goals
• Benefit from a competitive compensation package including generous PTO, 401(k) with company match, profit sharing, health, dental, and vision insurance
• Take advantage of a modern ergonomic office environment, including a fitness center and employee café to promote work-life balance
• Enjoy a smart casual dress code and flexible scheduling, including every other Friday afternoon off
• Company-paid continuing education and licensing to keep you at the top of your game
• And yes, amazing coffee, flavored water, and fresh popcorn daily.