Organizational Change Management (OCM) Communications Specialist – SAP Implementation at Nesco Resource in New York, NY
- Company: Nesco Resource
- Location: New York, NY
- Posted: Sep 18, 2026
- Type: Contract
- Salary: $62 per hour
- Experience: 5+ years
Overview
The OCM Communications Specialist will execute communication strategies that support the successful adoption of SAP systems, including S/4HANA. This role focuses on creating clear, engaging, and targeted communications that drive awareness, understanding, and commitment across stakeholder groups whi…
Job description
- The OCM Communications Specialist will execute communication strategies that support the successful adoption of SAP systems, including S/4HANA. This role focuses on creating clear, engaging, and targeted communications that drive awareness, understanding, and commitment across stakeholder groups while aligning with overall Organizational Change Management (OCM) objectives.
- Working closely with project teams, business leaders, change agents, and communication leads, the specialist will develop and deliver communication plans, stakeholder messaging, engagement activities, and adoption-focused content to support a large-scale SAP transformation.
Responsibilities
- • Develop and maintain communication plans aligned with SAP project milestones and OCM objectives.
- • Identify stakeholder groups and tailor messaging to meet the needs of diverse audiences, including plant and manufacturing environments.
- • Create and deliver communication collateral such as newsletters, FAQs, executive toolkits, talking points, videos, instructional materials, and digital content.
- • Publish weekly newsletters and manage ongoing communication cadence across project phases.
- • Manage communication channels including email, SharePoint, intranet platforms, Teams, town halls, and video communications.
- • Translate technical SAP concepts into clear, user-friendly messaging for business users and stakeholders.
- • Partner with leadership teams and change champions to cascade communications and reinforce key project updates.
- • Facilitate engagement sessions, workshops, forums, and feedback activities to encourage two-way communication.
- • Establish feedback mechanisms, monitor stakeholder sentiment, and adjust communication approaches based on effectiveness.
- • Track communication activities, adoption metrics, and engagement outcomes, providing regular updates to project leadership.
- • Manage execution of communication deliverables and project documentation while adhering to established communication plans.
- • Apply instructional design principles to communication materials to improve clarity, understanding, and user adoption.
Requirements
- • 3 to 5 years of Organizational Change Management communications experience supporting large-scale ERP implementations.
- • Demonstrated experience working on SAP or ERP transformation projects.
- • Familiarity with SAP systems and related business processes.
- • Experience communicating with stakeholders in plant and manufacturing environments.
- • Proficiency with digital communication tools including SharePoint, Teams, and email communication platforms.
- • Exceptional writing, editing, presentation, and communication skills.
- • Strong ability to influence stakeholders and build trust across all organizational levels.
- • Excellent organizational skills with the ability to manage multiple priorities in fast-paced environments.
- • Project management experience with the ability to track and execute communication deliverables.
- • Strong instructional design capabilities for developing effective communication materials.
- • Exceptional attention to detail and quality in all deliverables.
- • Ability to work effectively under the direction of communication and OCM leadership.
- • Change management certification such as Prosci or ADKAR.
- • Experience supporting global or multi-site SAP rollouts.
- • Knowledge of agile methodologies and their impact on communication strategies.
- • Plant or manufacturing industry experience.
- • Prior experience managing communications for large-scale transformation initiatives.
- • SAP S/4HANA project experience.
Skills
Required
- SAP or ERP transformation
- Excellent organizational skills
- Project management
- Instructional design
- Attention to detail
Preferred
- Global or multi-site SAP rollouts
- Agile methodologies
- Large-scale transformation initiatives
- SAP S/4HANA project experience
Benefits
- Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.