Revenue Operations Analyst at AppDirect in Canada

Job description

• You are the person leaders turn to when a decision needs numbers behind it. You enjoy turning complex questions into clear, defensible answers, and you bring rigor, curiosity, and attention to detail to every analysis. You are comfortable working across Sales, Customer Success, Marketing, and Finance, and you communicate your thinking clearly with stakeholders at all levels.
• You thrive in a fast-paced B2B SaaS environment where strong judgment, accuracy, and adaptability matter. You are resourceful, analytical, and confident building models from scratch, validating assumptions, and translating data into insights that help teams do their best work.

Responsibilities

• Support the analysis behind our GTM reporting. Build and maintain dashboards, models, and reports that leadership relies on for pipeline/bookings reviews, forecast calls, QBRs, and board updates — so decisions are grounded in clean, trusted numbers.
• Turn data requests into clear answers. Field ad-hoc data asks from Sales, CS, Marketing, and Finance, scope what’s really being asked, and deliver analysis that is accurate, well-documented, and easy to act on.
• Support the forecasting and planning rhythm. Support the development of operational models behind forecasting, pipeline coverage, capacity and quota planning, territory analysis, and scenario planning — in Google Sheets and our BI tools.
• Work fluently across our GTM systems. Use Salesforce, PlanHat, and adjacent GTM tools as a power user — building reports, pulling and validating data, and flagging integrity issues — while partnering with the systems team who build and maintain the workflows themselves.
• Track the metrics that matter. Monitor and report on the core GTM metrics — pipeline generation and conversion, win rates, bookings, churn and retention, attainment — and proactively call out what’s changing and why.
• Safeguard data quality. Investigate and flag data-quality issues during our Deal Desk process that undermine reporting and forecasting accuracy. Partner with the systems and GTM teams to get them fixed at the source
• Communicate with leadership. Translate analysis into clear, concise narratives and visuals for a senior audience — and be ready to explain your methodology and defend a recommendation.

Requirements

• 3+ years of experience in revenue operations, sales/GTM operations, financial analysis, business analytics, or a closely related analytical role in B2B SaaS.
• A bachelor’s degree in mathematics, statistics, economics, finance, or a similar field.
• You are a genuine power user of Google Sheets (or Excel): complex formulas, pivots, lookups, and the ability to build and maintain models from scratch, not just fill in someone else’s template.
• You revel in the collection and analysis of quantitative and qualitative data to answer questions, generate solutions, and drive informed decisions.
• Working knowledge of Salesforce (SFDC) and PlanHat as an advanced user — building reports and dashboards, pulling and validating data — with a solid understanding of how GTM data flows through the systems around it.
• Experience preparing analysis and reporting for QBRs, board decks, or forecasts.
• Excellent written and verbal communication skills — you can present data to senior leaders, walk them through your methodology, and defend a recommendation.
• Strong attention to detail and a bias for accuracy; you double-check your numbers because you know decisions ride on them.
• Comfort with BI/reporting tools (Looker, Domo, or similar) beyond native CRM reporting; SQL experience to pull data from BigQuery is a strong plus.
• Self-motivated and action-oriented, able to prioritize competing requests and adapt in a fast-paced environment while working independently.
• Able to challenge others’ assumptions and conclusions with data, while supporting the ultimate decision even when it goes a different direction

Skills

Required

• PlanHat advanced user
• Self-motivated and action-oriented

Benefits

• The salary band listed below reflects the expected annual base salary or OTE (on-target earnings) for this role at AppDirect and may be subject to change.
• Base salary or OTE is just one component of AppDirect’s total compensation package. In addition to base pay, regular employees may be eligible for performance-based bonuses and a full range of benefits.
• $80,000 - $120,000 CAD