Customer Service Rep (08361) - 4301 San Bernardo Ave at Dominos in Laredo, TX, United States

Responsibilities

• As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino’s and Team Dynamic image standards is required – you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following:
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner.
• Enthusiastic customer greeting and positive personality – taking orders with a smile!
• Operate, clean, and maintain all store facility and equipment.
• Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
• Prepare product to Domino’s specifications and guidelines.
• Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Requirements

• 16 years of age and older.
• Must Pass a Background check
• Ability to multitask and manage time effectively in a fast-paced environment
• Bilingual (English/Spanish) capabilities are a plus
• Ability to remain calm and professional in challenging situations
• Flexible schedule, including availability for evenings, weekends, and holidays as needed

Skills

Preferred

• Bilingual (English/Spanish) capabilities