San Antonio Dodge - Automotive Service Advisor at San Antonio Dodge Chrysler Jeep RAM in San Antonio Dodge Chrysler Jeep - San Antonio, TX 78233

Job description

• Level
• Entry
• Position Type
• Full Time
• Education Level
• High School
• San Antonio Chrysler Dodge Jeep Ram is looking for an experienced and motivated automotive dealership Service Advisor to join our team! The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position.
• If this sounds like the perfect opportunity for you, then we encourage you to apply now!

Responsibilities

• Greets and consults with customers to interpret their needs and arrange for appropriate service
• Serves as the primary point of contact for all automotive service and repair matters
• Consult with mechanics about necessary repairs and possible alternatives to expensive work
• Sells additional needed services
• Sets and manages the expectations for service delivery for both the customers and mechanics
• Continuously updates customers on repair needs and completion times
• Verify that the final invoice reconciles with the work performed on the repair order
• Performs other duties as assigned

Requirements

• Must have a proven record of achieving exceptional customer satisfaction
• Must have a valid driver's license and be in good standing
• Must exhibit personal and professional integrity
• Have a desire for a long term career with a growing organization
• One year of dealership Service Advisor experience, preferred
• Reynolds and Reynolds experience; preferred

Skills

Required

• Customer satisfaction
• Valid driver's license
• Integrity

Preferred

• Dealership Service Advisor experience
• Reynolds and Reynolds experience

Benefits

• Progressive and Competitive Pay Plan
• Strong mentorship program to help you gain the experience you need to progress your career
• Excellent opportunities for growth and internal promotions
• Ongoing Training and Education
• Employee Purchase and Service Discounts
• Paid Vacation
• Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan
• Team-oriented, professional and fun work environment