Director of Sales and Operations - FastSigns Alcoa at GoTeez Clothing Company in TN-Alcoa-37701

Job description

• As Director of Sales & Operations, you are the face of FastSigns Alcoa. You own the relationship from first contact to finished product. You understand the full lifecycle of a sign and print business. From estimating, production workflow, vendor relationships, client management, team leadership, and closing deals, you are the driving force behind the success and growth of the department.
• This is not a back-office role. You will be in the market, in front of customers, building a book of business, and building up an internal team to help you drive growth.

Responsibilities

• Drive new business development (prospecting, cold outreach, networking, community presence)
• Manage and grow existing customer accounts (upselling, retention, and referral generation)
• Produce accurate and competitive estimates for sign production, screen printing, apparel, and promotional products
• Oversee production floor operations and ensure on-time, on-spec delivery
• Collaborate with design and production teams on client specs and approvals
• Recruit, train, and develop a sales and support team as the business scales
• Report directly to ownership with clear KPIs, pipeline reporting, and growth targets
• Develop pricing strategies, vendor relationships, and supplier negotiations
• Champion company culture (this is a team-first, excellence-first environment)

Requirements

• 5+ years in the sign, print, or visual communications industry in a sales or operations leadership role
• Deep working knowledge of sign production (substrates, installation, vehicle wraps, channel letters, wide format, apparel, promo)
• Proven track record of building and closing a sales pipeline independently
• Experience estimating projects and timelines
• Strong communicator who can represent the brand professionally at every level
• Owner mentality (you treat the business like it's yours because we want you to act like it is)
• Experience managing a production team or shop floor
• Existing relationships with commercial contractors, developers, or retailers in any market
• Comfort with CRM tools, quoting software, and basic production scheduling systems
• Entrepreneurial mindset with a bias toward action over analysis paralysis
• Willingness to relocate to the Knoxville/East Tennessee area

Skills

Required

• Strong communicator
• Owner mentality
• Entrepreneurial mindset
• Bias toward action
• Sign production knowledge
• Estimating
• CRM tools
• Quoting software
• Production scheduling systems

Benefits

• Employee discounts
• Paid time off
• Bonus based on performance
• Company parties
• Competitive salary
• Free food & snacks
• Free uniforms
• Opportunity for advancement
• Profit sharing
• Training & development
• We believe in paying for performance and rewarding people who build real value. Compensation is designed to be highly competitive and structured to grow with the role.
• Base salary commensurate with experience
• Performance-based commission and bonus structure with uncapped earning potential
• Relocation assistance available for the right candidate
• Opportunity to grow into a equity or profit-sharing arrangement as the business scales
• Paid time off, holidays, and a flexible environment built on trust and results
• Compensation: $50,000.00 - $65,000.00 per year