Product Owner – Conga CPQ at Epsilon Solutions Ltd. in AB

Job description

• We are seeking an experienced Product Owner to support the implementation and optimization of Conga CPQ within Salesforce (SFDC) and its integration with SAP S/4HANA, as part of an upgrade from SAP ECC. This individual will play a key role in bridging business needs and IT development by gathering requirements, documenting user stories, and ensuring that delivered solutions align with business goals.
• The role will operate under the direction of the full-time CPQ Product Owner, who retains final decision-making authority.

Responsibilities

• Product Ownership Support
• Collaborate with the full-time CPQ Product Owner to define and refine the CPQ roadmap and sprint deliverables.
• Elicit, document, and prioritize business and functional requirements from cross-functional stakeholders (Sales, Finance, Operations, IT).
• Write detailed user stories, acceptance criteria, and use cases to guide IT and development teams.
• Ensure that requirements are aligned with enterprise architecture standards, business goals, and SAP integration strategy.
• Integration & Technical Alignment
• Partner with Salesforce, Conga CPQ, and SAP S/4HANA teams to ensure seamless integration and data consistency across systems.
• Support the transition from SAP ECC to S/4HANA, focusing on quote-to-cash processes and pricing configurations.
• Participate in design and testing sessions to validate integration points (e.g., pricing, product master, order processing).
• Stakeholder Collaboration
• Act as a liaison between business teams and IT/development teams to clarify requirements and ensure timely delivery.
• Gather feedback from users and translate it into actionable improvements for the CPQ platform.
• Support user acceptance testing (UAT), training documentation, and post-deployment validation activities.
• Governance & Documentation
• Maintain detailed documentation of business processes, configuration decisions, and functional specifications.
• Ensure compliance with internal IT governance, change management, and data integrity standards.
• Support sprint planning, backlog grooming, and release readiness reviews.

Requirements

• Required
• 5+ years of experience as a Product Owner, Business Analyst, or similar role supporting Salesforce-based solutions.
• Proven experience with Conga CPQ (Apttus), including configuration, rules, pricing, and quoting.
• Strong understanding of Salesforce Sales Cloud and data model.
• Familiarity with SAP S/4HANA integration (preferably in quote-to-cash or order management domains).
• Demonstrated ability to write clear, testable user stories and acceptance criteria for technical teams.
• Excellent communication and collaboration skills across business and IT teams.
• Experience working in Agile/Scrum delivery environments.
• Experience with SAP ECC to S/4HANA migration projects.
• Salesforce and/or Conga certifications (e.g., Salesforce Certified Administrator, Conga CPQ Specialist).
• Knowledge of middleware/integration platforms (e.g., MuleSoft, Dell Boomi).
• Understanding of enterprise quoting, pricing, and contract lifecycle management processes.

Skills

Required

• Salesforce Sales Cloud and data model
• SAP S/4HANA integration
• Agile/Scrum delivery
• Communication and collaboration

Preferred

• SAP ECC to S/4HANA migration
• Salesforce and/or Conga certifications