Senior Specialist, Product Management – Operational Intelligence Commercialisation at Mastercard in Singapore

Job description

• This Senior Specialist role in Product Management will support the commercialisation and sales expansion of Operational Intelligence products across one of the five global regions. The role will focus on driving product adoption, identifying customer pain points, supporting sales enablement, and contributing to the development of commercialization strategies. The individual will work closely with regional ACS teams and the Global Product Management team to ensure alignment between product capabilities and market needs.

Responsibilities

• Collaborate with ACS teams to support product commercialisation efforts and drive customer engagement
• Assist in identifying short-term and long-term whitespace opportunities and new use cases based on customer feedback and market trends
• Support internal and external partnership initiatives to accelerate go-to-market efforts
• Contribute to pricing strategy discussions and help quantify product value for customers
• Monitor product adoption and usage metrics, and support initiatives to improve customer engagement
• Assist in developing KPIs and tools to track commercialization success
• Contribute to the creation of region-specific commercial constructs and go-to-market strategies
• Develop customer value narratives and case studies to support sales conversations
• Partner with regional teams to create and deliver sales training materials
• Build strong working relationships across cross-functional teams to support commercialization goals

Requirements

• 2+ years of consulting experience with a focus on go-to-market, pricing, and commercialisation in technology or data-driven solutions; experience in payments or financial services is preferred
• Strong customer orientation and commercial acumen
• Exposure to API and AI-based product commercialization is a plus
• Ability to support strategic product initiatives and contribute to business transformation
• Analytical mindset with a focus on solving customer problems and supporting sales efforts
• Understanding of competitive landscape and industry trends
• Experience working in cross-functional teams and managing multiple priorities
• Bachelor’s degree in business or related field; MBA or equivalent experience is a plus
• Prior experience in strategy consulting or product commercialization is beneficial
• Strong communication and collaboration skills to work effectively with internal and external stakeholders

Skills

Required

• Analytical mindset
• API
• AI