HR Systems & Insights Administrator (Part Time) at Change Grow Live in Brighton-East Sussex

Job description

• HR Systems & Insights Administrator (Part Time)
• Fixed Term Contract - 24 Months (2 Years)
• Location: Remote (applicants must be within commutable distance of Brighton, UK)
• Make a Difference Through Data, Systems and People
• At Change Grow Live, we're passionate about helping people change the direction of their lives, grow as individuals, and live healthier, happier futures. Behind every great colleague experience is a team making sure our people systems, data and processes work seamlessly.
• We're looking for an enthusiastic and customer-focused HR Systems & Insights Administrator to join our growing HR Systems & Insights team on a 24-month fixed-term contract . This is an exciting opportunity for someone who enjoys solving problems, working with technology, supporting colleagues, and helping improve the systems and data that underpin our People Services function.
• Whether you already have experience in HR systems administration or you're looking to further develop your systems and data skills, this role offers the chance to work closely with colleagues across the organisation while building valuable expertise in people technology and insight.
• As an HR Systems & Insights Administrator, you'll be the first point of contact for a variety of people systems and data enquiries. You'll support users across the organisation, investigate issues, maintain system records, and contribute to ongoing improvements that enhance the colleague experience.
• You'll gain exposure to a range of HR technologies and processes while working collaboratively with internal stakeholders to ensure our systems remain reliable, compliant and effective.
• Providing excellent customer service and technical support
• Troubleshooting and resolving systems-related queries
• Working with data and ensuring accuracy and attention to detail
• Improving processes and identifying opportunities for change
• Building relationships with colleagues across multiple teams
• Learning new systems and technologies

Responsibilities

• Acting as a first point of contact for HR systems and people data queries
• Providing timely and effective support to managers, employees and volunteers
• Maintaining accurate employee and organisational data within HR systems
• Investigating and resolving system issues or escalating where appropriate
• Supporting data validation, audits and reporting activities
• Working collaboratively with People Services, Digital, Finance and Payroll colleagues
• Contributing to system improvements, testing and implementation activities
• Producing and maintaining guidance and support materials for users
• Helping ensure excellent data quality, governance and compliance standards

Requirements

• We're interested in people who are curious, organised and committed to delivering great service.
• Experience working with HR, workforce or business systems
• Strong administrative and organisational skills
• Excellent attention to detail and data accuracy
• Strong communication and customer service skills
• Confidence working with databases, spreadsheets and digital systems
• The ability to manage multiple priorities and meet deadlines
• A proactive approach to problem-solving and continuous improvement
• Most importantly, you'll share our commitment to supporting colleagues and delivering excellent service.

Skills

Required

• Communication
• Customer service
• Organisational skills
• Attention to detail
• Problem-solving
• Proactive approach
• Team collaboration
• HR systems
• Databases
• Spreadsheets
• Digital systems

Benefits

• We know that when our people thrive, our organisation thrives too.
• 25 days annual leave (plus bank holidays), increasing annually to 30 days
• A paid weekly Wellness Hour
• Access to our wellbeing hub and Employee Assistance Programme
• Contributory pension scheme
• A wide range of employee benefits and discounts
• Learning, development and progression opportunities
• A supportive and values-led environment where people are encouraged to grow and succeed
• CGL points 25 to 28 (£30,268.05 - £32,802.41)
• ILW / OLW /Fringe
• N/A - Outside London Weighting Area