Business Development Rep. - Sales Department at Rochester Toyota (MN) in Rochester, MN

Job description

• The Business Development Representative (BDR) – Sales is responsible for receiving, processing, verifying, and distributing information related to inbound and outbound sales activities. This includes handling inquiries for new and used vehicles, managing internet leads, and providing general information to prospective and existing customers. The Business Development Rep. must be able to work every other Saturday as part of the job schedule.

Responsibilities

• Qualify internet leads to create sales opportunities.
• Schedule sales appointments for Sales Consultants.
• Make outbound phone calls to new and existing customers.
• Assist Sales Consultants in selling vehicles through phone calls, text messages, and emails.
• Answer inbound sales calls and gather relevant customer information.
• Update and maintain detailed notes within the CRM system.
• Test and implement various prospecting tools and software.
• Perform other duties as assigned by management.

Requirements

• Ability to multitask effectively in a fast-paced environment.
• Tech-savvy with the ability to learn new software and tools quickly.
• Strong verbal communication skills, especially over the phone.
• Excellent interpersonal and customer service skills.
• Self-motivated with strong work ethics.
• Critical thinking skills are essential.
• Active listening skills required.
• Ability to adapt to the continually evolving automotive sales industry.
• Strong time management and organizational skills.

Skills

Required

• Multitasking
• Tech-savvy
• Verbal communication
• Interpersonal skills
• Customer service
• Self-motivation
• Critical thinking
• Active listening
• Adaptability
• Time management
• Organizational skills

Benefits

• Competitive compensation and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.