Licensed Customer Service Agent at Allstate Insurance in WI-Lake Geneva-53147
- Company: Allstate Insurance
- Location: WI-Lake Geneva-53147
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $50,000.00 - $75,000.00 per year
Overview
Join our dynamic team at Allstate Insurance Agency - Tunnell Agency s a Licensed Customer Service Agent! In this role, you'll provide exceptional service to our clients, helping them navigate their insurance needs while contributing to a supportive and thriving work environment.
Job description
- Join our dynamic team at Allstate Insurance Agency - Tunnell Agency s a Licensed Customer Service Agent! In this role, you'll provide exceptional service to our clients, helping them navigate their insurance needs while contributing to a supportive and thriving work environment.
- As a licensed sales professional, you'll learn the business inside and out. You'll help grow an Allstate agency and build relationships in your community.
- And that's just the beginning. Continue your journey and explore other exciting opportunities within the agency and beyond, including potentially becoming an Allstate agency owner.
Responsibilities
- Assist clients with policy inquiries and coverage options.
- Process policy changes, renewals, and claims efficiently.
- Provide accurate quotes and information to potential customers.
- Educate clients on insurance products and services.
- Maintain client records and documentation with attention to detail.
- Resolve customer issues and concerns with a positive attitude.
- Collaborate with team members to enhance customer experience.
- Stay updated on industry trends and regulations.
Requirements
- Must hold a valid Wisconsin insurance license.
- Previous experience in customer service with Allstate preferred.
- Strong communication and interpersonal skills.
- Ability to multitask in a fast-paced environment.
- Detail-oriented with excellent problem-solving abilities.
- Proficient in using computer systems and software.
- Positive attitude and a passion for helping others.
- High school diploma or equivalent; further education is a plus.
Benefits
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Compensation: $50,000.00 - $75,000.00 per year
About Allstate Insurance
The Tunnell Allstate Insurance Agency has been serving the Lake Geneva community for over a decade. Our commitment to customer satisfaction and personalized service has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative culture that values growth, development, and work-life balance.