Specialist- Payroll Operations at Jones Lang LaSalle (JLL) in Hyderabad, TS

Responsibilities

• Payroll cycle management
• End-to-end payroll processing for India & cluster entities, including monthly payroll runs, off-cycle payments, and arrears calculations.
• Manage payroll inputs as new joiner additions, separations, salary revisions, variable pay, and attendance-linked adjustments etc., within payroll cut-off timelines.
• Validate payroll output files, reconciliation reports, and net pay registers before disbursement; ensure 100% accuracy and SLA adherence.
• Own the payroll calendar for India and cluster countries; publish and communicate monthly cut-off dates, lock timelines, and disbursement schedules to all stakeholders.
• Oversee payroll variance analysis month-on-month; investigate and document root causes for headcount, cost, or gross-to-net deviations beyond threshold limits before sign-off.
• Serve as SME for payroll operations across cluster countries (e.g. Sri Lanka, Bangladesh); maintain working knowledge of local statutory deductions, tax regimes, and provident fund equivalents applicable in each jurisdiction.
• Finance, vendor & system coordination
• Coordinate with finance for payroll JV postings and with the payroll vendor for bank file submissions; liaise with HRIS/HRMS teams to ensure data integrity.
• Maintain accurate and timely updates in HR systems (Workday or equivalent), ensuring data integrity and confidentiality across all payroll-relevant employee records.
• Act as the primary escalation point for payroll vendors (e.g. greytHR) on processing errors, system outages, or SLA breaches; track and close issues within defined resolution timelines.
• Support payroll system upgrades, configuration changes, and UAT activities; validate payroll calculation logic post-change to confirm outputs aligned with policy and statutory requirements.
• Coordinate with in-country HR contacts and local payroll vendors for cluster entities; review payroll outputs for compliance with local employment laws before approving disbursement.
• Benefits & Allowance integration
• Coordinate with the benefits team to ensure correct payroll processing of benefits data including group insurance premiums, flexi salary components, and car lease deductions
• Overseeing accurate processing in the March payroll cycle to prevent under- or over-deduction while validation and processing investment declaration data, year-end proof of investment (POI) submissions by payroll vendor.
• Support annual compensation revision cycles (increments, promotions, ESOP/RSU taxation) by coordinating revised salary structures and ensuring correct perquisite tax treatment in payroll.
• Compliance & Documentation
• Support adherence to Indian statutory requirements such as internal compliance standards.
• Maintain accurate documentation for audits, reporting, and governance reviews.
• Flag potential risks or inconsistencies to senior HR stakeholders
• Ensure accuracy of employee data in HRIS systems to support payroll, benefits, and compliance reporting.
• Support regulatory surveys, statutory filings, and data collection exercises under guidance.
• Maintain confidentiality and data security protocols when handling sensitive HR information.
• Process Adherence & Continuous Improvement
• Follow defined Payroll processes, SOPs, and controls to ensure operational consistency.
• Identify opportunities for process improvements and raise recommendations to senior specialists or managers.
• Support implementation of process or system updates.
• Update and maintain Payroll content, FAQs, and knowledge articles in the HR Portal or equivalent platform.
• Flag content gaps or outdated information to senior team members.
• Stakeholder Interaction & Service Orientation
• Respond to employee and manager inquiries in a professional, timely, and customer‑centric manner.
• Collaborate effectively with HR Shared Services teams, HRBPs,Payroll Vendors and COEs to resolve issues.
• Escalate complex or sensitive matters appropriately.

Requirements

• Bachelor’s degree in human resources, Business Administration, or a related field.
• Typically, 5–7 years of HR experience, preferably in Payroll Operations, Shared Services, or Payroll support roles.
• Basic working knowledge of Indian statutory deductions and filings: PF (EPF/EPS), ESI, PT (state-wise), LWF, TDS, and Gratuity Act.
• Exposure to HRIS platforms (Workday or equivalent preferred).
• Good understanding of India payroll processes and employee lifecycle activities.
• Strong attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to handle sensitive information with discretion.
• Organized, methodical, and able to manage multiple tasks.
• Proficiency in MS Office (Excel, Word, PowerPoint, Outlook).
• Service‑oriented mindset with focus on quality and timeliness.

Skills

Required

• Strong attention to detail and accuracy.