Administrative Assistant- Sonoma, CA at Woodgrain in Sonoma, CA, USA, 95476<br/>

Job description

• Looking for stability? Join Woodgrain! We’re growing fast and offering lifetime careers in a supportive work environment.
• Position will be responsible for performance of tasks outlined below and other tasks as requested. This position will report to the Retail Support Manager, but will receive additional task requests from National Account Manager and others.

Responsibilities

• Handle incoming calls from regional big box customer and field service reps
• Accurately process customer transactions such as orders, quotes, or credits.
• Manage incoming orders via EDI to see that they are promptly dropped to the warehouse
• Monitor scheduled shipment and service dates to ensure timely delivery and in-store service
• Provide weekly tracking/updates for various regional big box service projects
• Manage time effectively, meet personal goals and work effectively with other members of the Distribution big box service team
• Maintain proficiency in using computer, data entry software, and other common office equipment and software
• Follow company policies and procedures
• Present a professional image at all times to customers and associates
• Cross-training within multiple departments
• Other duties as assigned by supervisor.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to four years’ related experience and/or training; or equivalent combination of education and experience.
• Employee should have above average skills in Microsoft Windows, Word and Excel. They should have the ability to prioritize daily workflow, multi task and meet deadlines. They should have accuracy, discretion, excellent communication skills both oral and written, and attention to detail a must. Employee must have time manage skills, be self-motivated and aggressive, be able to build relationships via telephone, and maintain a positive attitude at all times. SAP experience is a plus.

Skills

Required

• Ability to prioritize daily workflow
• Multi task and meet deadlines
• Accuracy
• Discretion
• Attention to detail
• Time management skills
• Self-motivated and aggressive

Preferred

• SAP experience

Benefits

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• 401(k) with a Company Match
• Group Term Life Insurance and AD&D
• Employer Paid Long-Term & Short-Term Disability
• Voluntary Supplemental Hospital and Accident Plans
• Employee Assistance Program
• 8 Company Paid Holidays & 1 Floating Holiday
• Paid Time Off (PTO)