Receptionist - Summit Medical Group at Oak Ridge at Summit Medical Group in Oak Ridge, TN

Job description

• Summit Medical Group at Oak Ridge is seeking a Receptionist to join their practice. This is a full time opportunity.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Checks-in patients, verifies and updates necessary information in the medical records / database, performs all registration functions and collects copays and
• balances due, as appropriate.
• Assists patients with ambulatory difficulties, or other needs, as appropriate. Must be customer service-oriented.
• Maintains computerized scheduling and follows office scheduling policies.
• Handles phone calls as appropriate (e.g. appointment confirmations, referral calls, pre-certs, etc.)
• Files charts and coordinates lab work, as requested.
• Sorts and delivers mail, medical records, and other correspondence.
• Maintains work area in a neat and orderly manner.
• Attendance/Punctuality: Dependable and arrives to work on time. Notifies supervisor at least 30 days in advance for time off (excluding emergencies.)
• Cooperates and helps out coworkers if needed and is committed to the success of the team.
• Assists with charge entry and/or coding issues, if requested.
• Attends meetings, as required.
• Maintains strictest confidentiality, both internally (with other Summit employees) and externally (with the public).
• Adheres to the corporate compliance plan and policies.
• Actively participates in site-level Quality Improvement Activities. Each employee will contribute to the continual evaluation of site performance as well as the
• implementation and measurement of improvement activities that increase the quality of care provided to patients.
• Performs related work, as assigned.

Requirements

• High School Diploma, or equivalent, required.
• Prefer one-year experience in a medical office setting.

Skills

Required

• customer service-oriented