Associate Account Manager, Client Engagement at New Engen in Rogers, AR

Responsibilities

• As an Associate Account Manager, you’ll help keep influencer marketing campaigns running smoothly, clients informed, and cross-functional teams aligned. You’ll support Account and Engagement Leads across day-to-day campaign execution while building the skills and experience to take on greater client ownership over time.
• Keep Campaigns Moving
• Support the execution of influencer marketing campaigns from kickoff through completion, managing timelines, deliverables, approvals, and campaign trackers to ensure nothing falls through the cracks.
• Support Client Communication
• Help manage day-to-day client communications, including status updates, content review packages, meeting recaps, and approval follow-ups, with guidance from senior account team members.
• Coordinate Across Teams
• Partner closely with Creator Operations, Media, Analytics, and Strategy to coordinate campaign logistics, share complete and accurate information, and keep workstreams moving forward.
• Manage Creator Content & Approvals
• Coordinate creator approvals and content tracking, reviewing content against campaign briefs for required elements, brand safety, and key details before it moves through the review process.
• Track Campaign Performance
• Maintain campaign and performance trackers, monitor KPIs, and flag potential issues or changes to Account Leads with clear context and supporting information.
• Bring Campaign Results Together
• Coordinate inputs from Creator Operations, Media, Analytics, and Strategy to help build organized, thoughtful post-campaign recap presentations.
• Grow Into Account Ownership
• Take on increased responsibility as you grow, including opportunities to lead day-to-day execution and client communication for smaller or lower-complexity accounts with senior team support.

Requirements

• 1–3 years of experience in account management, client services, marketing, campaign management, or a related field.
• Strong organizational and project management skills with the ability to manage multiple priorities, deadlines, and moving pieces at once.
• Clear, professional written and verbal communication skills with the ability to support client-facing communications and meetings.
• Strong attention to detail and the ability to review campaign materials and content for accuracy and alignment with a brief.
• A proactive, solutions-oriented approach with the ability to identify potential issues and communicate them clearly.
• A collaborative mindset and ability to work effectively across Account, Creator Operations, Media, Analytics, and Strategy teams.
• Comfort working within established processes and project management tools while keeping campaign documentation and trackers organized and current.
• An interest in developing deeper expertise in client management and influencer marketing and taking on greater account ownership over time.
• Experience with influencer or creator marketing is a plus, but not required.

Skills

Required

• Strong attention to detail
• Proactive, solutions-oriented approach
• Collaborative mindset

Benefits

• Remote or hybrid work environment with flexible hours
• Unlimited PTO + company holidays
• Comprehensive medical, dental, vision, and disability coverage
• Life & AD&D insurance
• 401(k) with company match
• Paid parental leave & family support
• Pet care perks & insurance
• Learning & career development programs
• Commuter & transit benefits
• Exclusive employee discounts
• Compensation for each opportunity is determined based on the applicable labor market, the scope and structure of the role or engagement, and the individual’s qualifications and experience.