Family Unit Service Leader (Assistant Sales Manager) at Carriage Services in Fairfax, VA

Job description

• We are seeking a motivated, compassionate, and results-driven Assistant Sales Manager to join our growing funeral and cemetery sales team. This is an outstanding opportunity for a sales professional who thrives in a relationship-based environment and is looking for unlimited earning potential while making a meaningful difference in the lives of families.
• As an Assistant Sales Manager, you will work alongside the Sales Manager to support daily operations, mentor sales counselors, and help families plan cemetery, and memorial services with care and professionalism.

Responsibilities

• Assists the Sales Manager in leading and managing sales team performance through coaching, performance feedback, and reinforcement of Standards.
• Coach and support team members to achieve individual and team sales goals.
• Maintains consistent individual sales production to support location revenue goals.
• Reinforces Carriage Services’ sales training, ethical sales practices, and customer service standards.
• Assists in meeting or exceeding sales targets for the location(s).
• Participates in the development and execution of sales initiatives designed to motivate and energize the sales team.
• Generating sales leads through participation in community events, civic organizations, and relationship-building activities.
• Assists with monitoring and analyzing sales results, including contract status, cancellations, and client family feedback.
• Communicates sales activity, production, and observations to the Sales Manager on a regular basis.
• Reviews contracts for accuracy and assists in resolving contract or commission discrepancies.
• Meets with client families at time of need and on a pre-need basis to ensure all options related to interment, cemetery property, and merchandise are presented.
• Attends services and visitations whenever possible to foster relationships, ensure excellent service, and develop potential referrals.
• Performs other duties as assigned. Assumes Sales Manager responsibilities as directed or in the absence of the Sales Manager

Requirements

• High School Diploma or equivalent required.
• Minimum of 2 years of successful sales experience (required).
• Proven ability to meet or exceed sales goals.
• Leadership, coaching, or supervisory experience is preferred.
• Excellent communication and interpersonal skills.
• Self-motivated, organized, and goal oriented.
• Ability to build trust and establish long-term relationships.
• Valid driver’s license and reliable transportation.
• Funeral Home, Cemetery, or Combo experience strongly desired.
• Proven track record of success in inside sales production strongly preferred.
• May require possession of, or ability to obtain, an insurance license as required by applicable law.
• Valid state-issued driver’s license in good standing
• Proactive, self-directed, and willing to take initiative in all circumstances.

Skills

Required

• Compassionate
• Results-driven
• Relationship-building
• Communication
• Interpersonal
• Self-motivated
• Organized
• Goal-oriented
• Trust-building
• Proactive
• Self-directed
• Initiative

Benefits

• $200,000+ annual expected income
• Competitive base salary plus uncapped commissios
• Performance bonuses and incentives
• Comprehensive training and ongoing professional development
• Medical, dental, and vision benefits
• Paid time off and holidays
• Retirement savings plan
• Opportunities for career advancement into Sales Management
• If you are passionate about helping others, enjoy building meaningful relationships, and are ready to take your sales career to the next level, we’d love to hear from you.
• Apply today and discover a rewarding career where your success truly makes a difference.
• Job Type: Full-Time
• Location: Fairfax Memorial Park in Fairfax, Virginia