Manager, Software Engineering at FedPoint in Portsmouth, NH

Job description

• Are you a technical leader who thrives at the intersection of people, technology, and business? FedPoint is looking for a Manager, Software Engineering to lead a talented software engineering team while helping shape the future of our technology environment.
• This is an opportunity to step into a highly visible leadership role where you will combine your technical expertise with a passion for developing people, improving processes, and delivering reliable technology solutions.
• This is more than a traditional management position. You will have the opportunity to influence how technology is supported, how teams develop, and how FedPoint continues to improve its systems and processes.
• If you are a technical leader who enjoys developing people, solving complex problems, and creating meaningful improvements, we would love to hear from you.

Responsibilities

• As Manager, Software Engineering, you will lead the day to day operations of the software engineering team while ensuring our applications and systems are supported, continuously improved, and aligned with business needs.
• • Lead, coach, and develop a team of software engineering professionals
• • Build a strong culture of collaboration, accountability, continuous learning, and technical excellence
• • Ensure appropriate system support, cross training, resource coverage, and service levels
• • Lead continuous improvement initiatives focused on quality, efficiency, processes, and customer experience
• • Partner with business leaders, development teams, support teams, and senior leadership to solve complex problems and deliver results
• • Provide technical guidance and serve as an internal consultant to business and technology stakeholders
• • Oversee documentation, processes, controls, and audit readiness for supported production systems
• • Participate in incident and crisis management, change management, risk management, and business continuity planning
• • Help prioritize projects and improvements that strengthen the team's performance and technology environment
• Location: Portsmouth, NH | Hybrid - Requires 2 days per week in office

Requirements

• • Bachelor's degree or equivalent experience
• • 5+ years of management experience
• • Experience as a software engineer, technical lead, technical manager, business systems analyst, production support analyst, or similar technical role
• • Strong software development and production experience with Java, Python, JavaScript, and/or TypeScript
• • Strong SQL and database development experience
• • Experience working with Windows, UNIX, and mid-range systems
• • Strong understanding of the software development life cycle
• • Experience developing and mentoring technical professionals
• • Experience supporting onshore/offshore development teams
• • Experience with technical support, incident management, and crisis management
• • Strong communication, organizational, decision making, and problem solving skills
• • Ability to manage competing priorities and perform effectively in a fast paced environment
• AWS cloud experience and certification is a plus.

Skills

Required

• Java
• Python
• JavaScript
• TypeScript
• SQL
• Database development
• Windows
• UNIX
• Mid-range systems
• Software development life cycle
• Technical support
• Incident management

Preferred

• AWS cloud experience
• AWS certification

Benefits

• You will be part of a collaborative and forward thinking infrastructure team that supports mission critical systems. This role offers the opportunity to lead meaningful projects, work with modern technologies, and contribute to a secure and evolving cloud and network environment.
• If you are looking for a role where you can take ownership, drive improvements, and work at the intersection of cloud and networking, we encourage you to apply.
• At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.
• We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.
• In addition to working for a company with great people and an excellent reputation, what’s in it for you?
• Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
• Bonus Opportunity: Qualifying employees can earn an annual bonus based on company metrics and personal performance.
• Lots of paid time off: 3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
• Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
• 6 weeks fully-paid parental leave
• Tuition reimbursement program to support career goals.
• Corporate giving and matching gifts program.
• Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
• A wide variety of personal, professional, and career development programs.
• Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.