Independent End Point Assessor- Business Administrator and Customer Service at NCFE in UK-
- Company: NCFE
- Location: UK-
- Posted: Sep 18, 2026
- Type: Flexible Worker
- Experience: 2+ years
Overview
Flexible Worker Contract Location: Remote (travel will be required to attend in person assessments) We’re seeking Independent End Point Assessors (IEPAs) to join our End Point Assessment team to deliver the following standards:
Job description
- Flexible Worker Contract
- Location: Remote (travel will be required to attend in person assessments)
- We’re seeking Independent End Point Assessors (IEPAs) to join our End Point Assessment team to deliver the following standards:
- Level 2 and 3 Customer Service
- Level 3 Business Administrator
- In this role, you'll play a key part in shaping the future workforce by assessing apprentices at the final stage of their journey. You'll use your industry knowledge and professional expertise to evaluate performance, maintain quality standards, and support learners in demonstrating their competence .
- Whilst this is a flexible worker role, during the period of allocated work we require availability between the hours of 9am – 5pm, Monday – Friday to be able to carry out reviews. Please make sure you can commit to this before applying.
Responsibilities
- Delivering EPA in line with the Level 2 and 3 Customer Service and Level 3 Business Administrator standards
- Utilising NCFE Apprenticeship Services EPA platform to record EPAs and interact with apprentices
- Attending standardisation events to ensure quality, compliance, and consistency
- Communicating with apprentices, ITP’s and employers on EPA and grading
Requirements
- We'd love to hear from you if you offer the following:
- A recognised Assessor qualification
- At least 2 years' assessing experience (assessing end point is advantageous)
- At least 2 years’ occupational experience within the Business and Customer Service industry
- A full, clean driving licence and have flexibility to travel across your region for face-to-face assessment delivery
- A Level 2 Functional Skills English and maths or GCSE grade C equivalent
- A commitment to ongoing CPD relevant to the standards being assessed
- Excellent IT skills and be competent with using systems such as Teams, Outlook and Microsoft Office Suite
- Feeling inspired? Read the full Job Description to find out more.
Skills
Required
- A recognised Assessor qualification
- At least 2 years' assessing experience
- A full, clean driving licence
About NCFE
Our flexible workforce provides supportive quality assurance to ensure that learners taking NCFE qualifications are getting the best education possible. If you become a flexible worker with us, you’ll choose how to fit your work around your other personal and professional commitments – making this a great opportunity to make a difference in a way that suits you. You’ll receive full training and the materials, tools or equipment needed to ensure you’re able to complete your duties in line with NCFE requirements, with the ability to take on flexible worker contract alongside other work, without the need to be registered as self-employed. All applicants will be expected to adhere to NCFE’s behavioural framework and to uphold our core values. You can find out more about how our flexible arrangements work, the flexible worker roles we recruit, and frequently asked questions around the application, induction and training process, and your rights and protections by visiting our Flexible worker opportunities page.