Security Officer Dispatch Communications at Allied Universal in US-NC-Maiden

Job description

• Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
• As a Security Officer Dispatch Communications in Maiden, NC , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Professional supporting a dynamic technology, media, and telecommunications location, you will coordinate security-related communications, monitor alarm and access control activity, and dispatch resources as needed. You will maintain accurate records, communicate professionally with employees and visitors, and help support a welcoming environment. Join Allied Universal, where agility, reliability, innovation, teamwork, caring, and integrity guide how we deliver exceptional service.
• Position Type: Full Time
• Pay Rate: $20.50 / Hour
• Day Time
• Mon 01:45 PM - 10:15 PM
• Tue 01:45 PM - 10:15 PM
• Wed 01:45 PM - 10:15 PM
• Thur 01:45 PM - 10:15 PM

Responsibilities

• Provide customer service to employees, visitors, and vendors at a technology-focused location by carrying out site-specific security-related procedures, policies, and emergency response activities.
• Monitor incoming communications, alarms, cameras, and access-control systems; document activity and dispatch appropriate personnel in accordance with site procedures.
• Receive, prioritize, and relay routine and urgent calls for service to security-related staff, facilities teams, and emergency responders as appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear communication with stakeholders and following established escalation protocols.
• Maintain accurate dispatch logs, incident reports, visitor-related records, and shift handoff information; conduct regular and random patrols around the business and perimeter as assigned.

Requirements

• Possess 3+ years of combined law enforcement, military, or security-related experience, or a college degree.
• Access control and badge experience is preferred.
• CPR and First Aid certification is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Skills

Required

• Security-related experience
• Law enforcement or military experience
• High school diploma or equivalent
• Background check clearance
• Drug screen clearance
• State/local licensing (if required)

Preferred

• Access control and badge experience
• CPR and First Aid certification
• Alarm panel experience
• Customer service experience

Benefits

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.