Director, Procurement Strategy at Toast in New York, New York, United States
- Company: Toast
- Location: New York, New York, United States
- Posted: Sep 18, 2026
- Type: Full-time
- Salary: $186,000—$298,000 USD (Zone A); $162,000—$259,000 USD (Zone B); $145,000—$232,000 USD (Zone C)
- Experience: 10+ years
Overview
Most Procure-to-Pay teams are consumed by the work in front of them: requisitions, purchase orders, invoice exceptions, supplier issues, month-end. That work matters, and it never stops. What it doesn't leave room for is the question of where P2P should go next.
Job description
- Most Procure-to-Pay teams are consumed by the work in front of them: requisitions, purchase orders, invoice exceptions, supplier issues, month-end. That work matters, and it never stops. What it doesn't leave room for is the question of where P2P should go next.
- That's this role.
- As Director, Procurement Strategy, you own the forward agenda for Procure-to-Pay at Toast. You'll define the multi-year roadmap, lead our most complex and highest-value vendor negotiations, drive the automation and AI agenda across the P2P lifecycle, and serve as the senior finance partner to leaders across the company on how Toast buys and pays.
- You'll lead a small team while partnering closely with the leader who runs day-to-day P2P operations. The division of labor is clean: you design, business-case, and negotiate; the operating team runs and sustains. A meaningful share of your impact will come through people who don't report to you, so the strength of that partnership and your credibility with stakeholders matter as much as formal authority.
- If you're a procurement or finance transformation leader who has been waiting for a mandate that is genuinely about change rather than change squeezed in around the edges of execution, this is that mandate.
- A defined go-forward procurement strategy with clear processes, policies, tools, and metrics
- Automation and AI capability adopted in practice, not just deployed
- Measurably improved commercial outcomes on Toast's strategic vendor portfolio
- A direct report who is growing, and a team shaped for the next phase of the roadmap
- Senior stakeholders who treat P2P as a strategic partner rather than a processing function
Responsibilities
- Set the strategy
- Define and own the multi-year P2P strategy and transformation roadmap — process, policy, tooling, and category strategy
- Build the business cases for P2P investment, including cost, risk, and return, and take them to Finance leadership and the SLT for decision
- Establish the operating principles, controls philosophy, and policy framework that the P2P function runs against
- Lead the automation and AI agenda
- Define where automation, workflow tooling, and AI can materially improve cycle time, cost, control, and user experience across requisition-to-payment
- Partner with IT and Engineering to bring the right capability into the P2P environment and mobilize it against the roadmap
- Design for adoption — measure it, and iterate until the change sticks with the teams doing the work
- Negotiate our most important vendor relationships
- Lead complex, high-value, and precedent-setting negotiations with Toast's top-tier strategic vendors
- Own commercial strategy for these relationships: structure, terms, leverage, benchmarking, and long-term value
- Partner with Legal on contractual risk, and with the operating team on clean handoff into ongoing supplier management
- Lead and develop your team
- Manage, coach, and develop a direct report — set clear goals, give direct feedback, and create real opportunities for growth
- Build the team's capability alongside the roadmap: define what skills the function will need as the transformation agenda expands, and grow them deliberately
- Create the conditions for high-quality work — clear priorities, protected focus, and genuine ownership over meaningful problems
- Model the partnership between strategy and operations that you want the wider P2P organization to adopt
- Partner across the company
- Serve as the senior P2P voice with the Senior Leadership Team, Finance leadership, IT/Engineering, Legal, and other senior stakeholders.
- Build the stakeholder confidence that makes transformation possible — translating operational reality into executive decisions and executive intent into workable process
- Partner with the Head of Procurement so that everything you design is operationally sound and cleanly transitioned into run-state
Requirements
- 10+ years in procurement, sourcing, finance transformation, or a closely related discipline, with meaningful time spent on strategy and change rather than operations alone
- Experience managing and developing people, and a real interest in doing it well
- A track record leading complex, high-value vendor negotiations — you've sat across the table on deals that set precedent
- Demonstrated ownership of a transformation agenda end to end: diagnosis, business case, executive buy-in, delivery, and adoption
- Fluency with modern P2P/source-to-pay technology and a clear point of view on where automation and AI actually create value in this domain
- Exceptional executive communication — you can hold a room of senior leaders and move them to a decision
- Proven ability to drive outcomes through influence as well as authority, and to build a genuine partnership with an operating leader who doesn't report to you
- Comfort with ambiguity and a bias toward building the thing that doesn't exist yet
- Experience in a high-growth technology or SaaS environment
- Background scaling a P2P function — and the team behind it — through a period of rapid company growth
- Experience working with globally distributed finance and procurement operating teams
- Public company controls and compliance experience (SOX)
Skills
Required
- Procurement
- Sourcing
- Finance transformation
- Strategy and change management
- People management and development
- Complex vendor negotiations
- Transformation agenda ownership
- P2P/source-to-pay technology
- Automation and AI in P2P
- Executive communication
- Influence and partnership building
- Comfort with ambiguity
Preferred
- Scaling P2P function
- Globally distributed teams
Benefits
- We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
- The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
- Zone A
- Zone B
- Zone C
- $145,000—$232,000 USD
About Toast
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.