Operations Manager Trainee at EMCM in Cranston, RI, United States

Job description

• The Operations Manager Trainee (OMT) program is a structured 5-month leadership development program designed to prepare you for a front-line Operations Manager (OM) role. During training, you will gain hands-on field experience leading employees, improving operational efficiency, supporting safety programs, and driving customer satisfaction.
• Upon successful completion, trainees transition into an Operations Manager position responsible for coaching, mentoring, and managing frontline employees, overseeing daily route operations, and ensuring safety, performance, and service excellence.
• If you’re looking for a clear path into leadership, not just a job, this program is designed for you.
• The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become front-line Operations Managers. The majority of the day is spent in the field, interacting with front-line employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

Responsibilities

• Provide timely and consistent touchpoints with frontline employees
• Regular review of best practices to enhance daily performance
• Partners with Drivers and Technicians to develop job-related skills
• Completes the assigned OMT training curriculum and all other assigned training
• Actively practice and seek feedback on coaching conversations
• Collaborates with all frontline managers to learn the day-to-day business operations (i.e., Operations Improvement Manager, Fleet Manager, Sales Manager, District Managers, Operations Managers)
• OTHER
• Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch & routing; fleet maintenance processes

Requirements

• Bachelor's Degree (accredited) or in lieu of a degree,
• High School Diploma or GED (accredited) and two (2) years of relevant work experience.
• 2 years of relevant work experience (in addition to education requirements) and
• Must be at least 18 years of age and
• Legally eligible to work in the country where the position is located
• Valid Driver's License Upon Hire and
• Must maintain a valid driver’s license and clean driving record throughout the duration of employment in this position Upon Hire
• B. Preferred Qualifications

Skills

Required

• Leadership
• Coaching
• Operational efficiency
• Customer satisfaction
• Safety programs
• DOT & OSHA safety programs
• Operational business processes
• Performance management
• Dispatch & routing
• Fleet maintenance processes

Benefits

• At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
• If this sounds like the opportunity that you have been looking for, please click Apply.
• Salary Range: $65,000 - $75,000
• Pay: The expected base pay range for this on-site position is $65,000 - $75,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.