Customer Service Representative at Central Bank in Columbia, MO
- Company: Central Bank
- Location: Columbia, MO
- Posted: Sep 18, 2026
- Type: Full-time
- Experience: 2+ years
Overview
Answer incoming calls from customers needing assistance in a variety of areas Fulfill customer service functions Answer questions, give explanation, and solve problems for customers Complete special projects as assigned Answer incoming calls from customers needing assistance in a variety of areas
Job description
- Answer incoming calls from customers needing assistance in a variety of areas
- Fulfill customer service functions
- Answer questions, give explanation, and solve problems for customers
- Complete special projects as assigned
Responsibilities
- Answer incoming calls from customers needing assistance in a variety of areas
- Fulfill customer service functions
- Answer questions, give explanation, and solve problems for customers
- Complete special projects as assigned
Requirements
- College degree or high school education with relevant work experience preferred
- Previous banking experience not required, but strongly recommended
- One year sales experience and two years service experience preferred
- Ability to learn a great deal of information in a short time
- Great deal of initiative to sell and cross-sell products
- Possess the flexibility to accept and help promote changes
- Excellent problem solving and analytical skills
- Strong commitment to customer service
- Self starter requiring minimal supervision
- Professional phone skills
Skills
Required
- Strong commitment to customer service
- Professional phone skills