Account Manager (East Coast Region) at ResMed in New York City, NY, United States

Job description

• Impact at Scale: Help shape solutions used by millions worldwide.
• Global Reach: Work across regions, teams, and technologies in a truly interconnected ecosystem.
• Career Growth: Thrive in a dynamic, inclusive environment where bold ideas are welcomed.
• Purpose-Driven Work: Join a company committed to improving lives—one breath, one night, one patient at a time.

Responsibilities

• Foster and establish strong customer relationships with our strategic accounts
• Plan and execute sales strategies within assigned accounts, and grow revenue to meet and exceed sales targets
• Responsible for setting and achieving revenue goals in line with a company growth plan
• Set sales objectives and metrics, forecast revenue, manage pipeline, and track sales progress
• Represent ResMed professionally as the subject matter expert on products and solutions
• Negotiate pricing & rebate agreements
• Actively monitor customer commitments and ensure accountability.
• Enhance customer relationships through proactive virtual customer visits, product demonstrations, educational programs, product in-services, quarterly business reviews, and problem resolution.

Requirements

• Excellence in all forms of virtual communication with command of product and media presentations, especially via webinars, video conferencing, etc., using a variety of technologies
• Strong business and sales acumen
• Ability to accurately forecast revenue
• Preferred industry experience in medical device
• Exceptional negotiating and closing skills
• Excellent written and oral communication
• Team player with a strong work ethic and a can-do attitude
• Experience using Salesforce (SFDC) or a similar CRM platform
• Minimum of 3+ years of sales experience
• BA/BS in a business discipline or equivalent experience
• This role supports Eastern time zones

Skills

Required

• Strong business and sales acumen
• Ability to accurately forecast revenue
• Excellent written and oral communication

Benefits

• We work hard to offer holistic benefits packages, provide flexible work arrangements, cultivate a workforce culture that allows employees to grow personally and professionally, and deliver competitive salaries to our team members. Employees scheduled to work 30 or more hours per week are eligible for benefits.
• This position qualifies for the following benefits package: comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), and tuition assistance.
• Employees accrue fifteen days Paid Time Off (PTO) in their first year of employment, receive 11 paid holidays plus 3 floating days and are eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members.
• Individual pay decisions are based on a variety of factors, such as the candidate’s geographic work location, relevant qualifications, work experience, and skills.
• At ResMed, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current hourly pay range for this position is: $34.62/hr. + TIC.