Assistant Community Manager - COB at Allied Residential in Seattle, WA, USA

Job description

• As an Assistant Community Manager, you'll be the right-hand partner to the Community Manager, helping ensure smooth daily operations, top-notch resident satisfaction, and strong financial performance. You'll be on the front lines with residents, prospects, and the team-handling everything from leasing and rent collection to problem-solving and property inspections-while keeping the community running like a well-oiled machine.

Responsibilities

• Support the Community Manager in overseeing all aspects of community operations.
• Show apartments to prospective residents, explain lease terms, and highlight community amenities.
• Provide information on local schools, shopping, recreation, and transportation options.
• Process lease agreements, collect deposits, and manage rental payments.
• Respond to and resolve resident concerns, including maintenance, utilities, and service issues.
• Inspect vacant units to identify repair and maintenance needs.
• Step in to manage community issues in the absence of the Community Manager.
• Attend and actively participate in regular meetings and training sessions.
• Supervise community employees in accordance with company policies and applicable laws.

Requirements

• Six months to one year of related property management or leasing experience, or equivalent education and training.
• Strong skills in Microsoft Office Suite (Outlook, Excel, Word); experience with Yardi or RealPage highly preferred.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals, and to interpret graphs and percentages.
• Proven leadership, problem-solving, and customer service skills.
• Ability to work in both office and property environments, including unit inspections in varying weather conditions.
• Capacity to occasionally lift up to 10 pounds, navigate stairs, and walk varied terrain.
• Must have LIHTC knowledge.
• Background in bookkeeping, rent collection and income compliance.
• Must be proficient in Yardi.
• Must have knowledge of Fair Housing Laws.

Skills

Required

• Yardi
• LIHTC knowledge
• Fair Housing Laws knowledge
• Bookkeeping
• Rent collection
• Income compliance
• Leadership
• Problem-solving
• Customer service

Preferred

• RealPage

Benefits

• Competitive salary based on experience
• 152 hours (19 days) PTO annually, plus carry-over up to 120 hours and longevity PTO at 6 and 10 years
• 9 paid holidays
• Comprehensive health benefits-including medical, dental, vision, life, and disability-effective the 1st of the month after 60 days (Kaiser Permanente, Guardian, Mutual of Omaha)
• HSA and FSA through Lively
• Employee Assistance Plan (EAP)
• 401(k) with employer match (25% of contributions up to 4% of eligible pay)
• Continuous professional development and advancement opportunities